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Parts Interpreter

  • Dandenong, VIC 3175 Full Time - Permanent
  • Closes in 11 days
    Published on 22 May 2019


  • Job no: 2935

The Opportunity

An exciting opportunity has arisen for a Parts Interpreter to join the Parts Department at our Dandenong branch. Reporting to the Service Supervisor, the purpose of this position is to interpret, process and expedite parts for both internal and external customers for all product lines marketed by Komatsu Australia.

Key Responsibilities include:

  • Delivery of high quality parts in a timely and professional manner through analysing the Parts reporting process, providing updates & recommendations
  • Providing customers with accurate estimates of time & cost utilising the Komatsu inventory and parts pricing systems
  • Promoting the company and its products positively, promoting and follow quality assurance type processes, identify and report quality problems and suggest remedies
  • Maximising sales through proactively engaging with Customers seek opportunities for Sales and Service
  • Providing exceptional customer service resulting in a positive customer experience

 To be considered for this position you must have:

  • Current driving licence and Forklift licence
  • Parts interpreting / Warehousing certificates highly regarded
  • Intermediate computer skills specifically Microsoft suit. Experience using Microsoft AX will be highly regarded
  • Mechanical understanding of the Construction field would be highly regarded
  • Sound working knowledge of earth moving equipment and strong mechanical aptitude
  • Ability to demonstrate exceptional customer service skills and build strong working relationships
  • Comprehensive Understanding of Parts Sales
  • Proven experience in inventory control and warehouse systems
  • An ability to work in a pressurised environment
  • Parts Interpreter experience within the earthmoving industry

The Benefits

At Komatsu we have proven career pathways into a variety of exciting fields. We are committed to creating a culture of learning and consider the support and recognition of training, learning, development & education as fundamental to achieving your goals. 

We also provide a range of services and benefits to assist our employees in their personal and professional lives, such as:

  • Career Development and Education Support Programs for further studies
  • Dedicated training in Business Skills, Leadership, Sales & Customer Service and OH&S
  • Company-funded Income Protection Insurance

  • Closes in 11 days - 29 Jun 2019
  • Published on 22 May 2019, 5:26 AM