Rental Fleet Maintenance Controller

At Komatsu Australia you’ll be part of an inclusive culture where all our people thrive, reflected in our purpose: creating value together. We encourage people with diverse backgrounds to apply for this role.

The Opportunity:

We are currently seeking a Rental Fleet Maintenance Controller is responsible for the coordination of all Rental Fleet repairs and PM Maintenance in Australia and New Zealand, throughout the Rental life cycle, from delivery into and disposal from Rental Fleet.

As a national role, this role can be based in Queensland (Wacol), New South Wales (Seven Hills/Fairfield) or Victoria (Truganina). 

Key Responsibilities:

• Control all PM Service events (PM Services, PM Clinics, U/C Inspections, KDPF changeouts and Field Campaigns/Recalls) in line with machine Maintenance Plans from the creation of AX Dynamics cases utilising Maintenance Planning, to ensuring events are carried out when due and providing purchase orders for completed events.
• Review all PM Service event reports (PM Services, PM Clinics, U/C Inspections and KDPF changeouts), action defects for a quote request, supply a PO and verify repairs have been completed.
• Ensure complete integrity of Rental Fleet maintenance cost and recovery data.
• Control all Rental Fleet machine returns and defect repairs, ensuring appropriate cost recovery (where required) and that costs and recoveries are accounted for in the same reporting period.
• Control all attachment repairs, ensuring appropriate cost recovery (where required) and that over capitalisation does not occur, also ensuring that costs and recoveries are accounted for in the same reporting period.
• Regular documented review of cost and recovery performance with recommendations to resolve exceptions.
• Hold key relationships with KAL Service and Rental Service to ensure that the above measures are achieved.
• Provide branch level support, advice, and consultation on cost recovery issues.
• Assist in the recovery of customer repair costs in accordance with machine return conditions.

Role Located: Wacol, Seven Hills/Fairfield & Truganina

Komatsu Benefits:

• Families Policy: 16 weeks of paid primary carer parental leave, 4 weeks of secondary carer leave, plus many more family friendly benefits
• Financial: Company funded Income Protection Insurance
• Career: Recognition, awards, flexibility, further education studies and internal career development
• Health: Corporate discount with Bupa, Total Wellbeing Solution with Telus Health
• Travel: Discounts with Avis, Qantas, Crown, IHG and travel agents
• Yearly Bonus: Potential to receive a yearly bonus
• Referral Program: $3000 referral payment for referring a successful new employee to Komatsu

What we are looking for:

Qualifications:

• Business or Administration qualification beneficial, however not compulsory.
• Mechanical Trade Certificate beneficial, however not compulsory.

Competencies and Technical Skills:

• Proven understanding and working knowledge of inventory management function in heavy industry.
• Demonstrated ability to work independently to organise and prioritise demands, handle multiple tasks simultaneously, set and meet deadlines and follow through within a fast paced environment with multiple and competing demands.
• Well-developed communication skills, strong negotiation and influencing skills and ability to establish effective relationships at different levels internally and externally.
• Understanding of Rental Equipment Industry, Inventory and Asset Management.
• Excellent people and interpersonal skills.
• Strong systems, operational, financial, resource planning and reporting skills.
• Good interpersonal skills, ability to lead team sessions, ability to develop and maintain effective working relationships and be a team player.
• Excellent maintenance process and system skills, with previous experience in SAP and/or Dynamics highly desirable.
• A proven Customer focus.
• Sound mechanical aptitude (Mechanical trade certificate beneficial, however not compulsory)
• Decisiveness and delegation abilities.
• Able to prioritise duties and responsibilities.
• Excellent written and verbal communication skills.

Ready to get started? Simply hit the apply now button!

Komatsu offers a zero-harm culture in the workplace and competitive remuneration package. We employ people with different skills, abilities, cultural backgrounds, experiences, preferences, ethnicities and from different generations. Komatsu is endorsed by Work180 and committed to a workplace where women can thrive.