Customer Support Representative

The Opportunity:

Engage with customers and expand your existing parts interpretation or mechanical knowledge as part of our Customer Support Centre in Welshpool. Assist Komatsu customers and collaborate with the wider Komatsu team as you support all queries regarding parts interpretation, quotes, sales orders and deliveries.

Roster: Predictable 8 hour shifts between 0700-1900 weekdays, with 6 rostered weekends per year.

Role Located: Welshpool, WA

Komatsu benefits:

• Families Policy: 16 weeks of paid primary carer parental leave, 4 weeks of secondary carer leave, plus many more family friendly benefits
• Financial: Company funded Income Protection Insurance
• Career: Recognition, awards, flexibility, further education studies and internal career development
• Health: Corporate discount with Bupa, Total Wellbeing Solution with Telus Health
• Travel: Discounts with Avis, Qantas, Crown, IHG and travel agents
• Referral Program: Generous referral payment for referring a new employee to Komatsu 

What we are looking for:

• Exceptional customer service and communication skills
• At least 1 year experience in a position requiring mechanical or parts knowledge
• Ability to work in a fast-paced environment
• Intermediate to advanced computer skills with Microsoft suite
• High regard for and focus on safety
• Current drivers’ licence essential, forklift ticket advantageous but not essential

Ready to get started? Simply hit the apply now button!

Komatsu offers a zero-harm culture in the workplace and competitive remuneration package. We employ people with different skills, abilities, cultural backgrounds, experiences, preferences, ethnicities and from different generations. Komatsu is endorsed by Work180 and committed to a workplace where women can thrive.