Technician - Roster Field Service

At Komatsu Australia you’ll be part of an inclusive culture where all our people thrive, reflected in our purpose: creating value together. We encourage people with diverse backgrounds to apply for this role.

The Opportunity:

We are seeking trade-qualified Heavy Diesel Mechanics (or similar) to become a part of the Field Service Department. Working as a Field Service Technician you will get the benefit of a true even time roster (7/7) as well as the ability to travel to and from site in a Komatsu supplied vehicle. Your role will vary day to day in support of construction and quarry customers throughout North Queensland to mining fleets in the Bowen basin. The role acts as a conduit between the customer, customer support team and the branch.   

This position offers an immediate start within a high-performing team for the right candidates!

Key responsibilities:

• Performing services, diagnostics, repairs and maintenance on a range of Komatsu mobile equipment
• Maintaining high levels of safety, quality and efficiency
• Testing and adjusting of machine operation and monitoring systems (utilising relevant literature and testing equipment)
• Coordinating site-based equipment maintenance projects (in particular, coordinating job packet requirements, following job scope and critical path)
• Generating required technical/service reports (such as service reports and TSI & warranty claim processes)

Roster: 7/7 roster - 76 hour fortnight role, Wednesday to Saturday are 11 hour days/Sundays are 10 hours

Annualised Wages $93 000 to $110 000 plus allowances

Role Located: Townsville

Komatsu benefits:

• Families Policy: 16 weeks of paid primary carer parental leave, 4 weeks of secondary carer leave, plus many more family friendly benefits
• Financial: Company funded Income Protection Insurance
• Career: Recognition, awards, flexibility, further education studies and internal career development
• Health: Corporate discount with Bupa, Total Wellbeing Solution with Telus Health
• Travel: Discounts with Avis, Qantas, Crown, IHG and travel agents
• Referral Program: $3000 referral payment for referring a successful new employee to Komatsu

Additional Benefits:

At Komatsu we have proven career pathways into a variety of exciting fields. We are committed to creating a culture of learning and consider the support and recognition of training, learning, development & education as fundamental to achieving your goals. We also provide a range of services and benefits to assist our employees in their personal and professional lives, such as:

• Guaranteed (paid) technical training blocks each year
• Career Development and education support programs for further studies
• Company-funded Income Protection Insurance
• Phone, Tablet and Field Service Vehicle (Tool of Trade)
• Fantastic Safe and Inclusive culture
• Multi-national business with endless careers paths both national and worldwide.

What we are looking for:

• Trade Qualification: Certificate III in Heavy Commercial Vehicle Mechanical Technology or similar
• A level of technical understanding & function of Komatsu equipment is an advantage
• Knowledge and previous experience repairing and maintaining earthmoving equipment or components
• Post trade field service experience is desirable.
• Current C category car licence with view to upgrade to MR licence as required.
• Ability to obtain all current tickets including first aid, forklift, work at heights etc
• A demonstrated commitment to safety with the ability to work in remote areas and unsupervised
• Excellent written and verbal communication skills and understanding of computer basic systems

Ready to get started? Simply hit the apply now button!

Komatsu offers a zero-harm culture in the workplace and competitive remuneration package. We employ people with different skills, abilities, cultural backgrounds, experiences, preferences, ethnicities and from different generations. Komatsu is endorsed by Work180 and committed to a workplace where women can thrive.