Customer Fleet Support Manager

At Komatsu Australia you’ll be part of an inclusive culture where all our people thrive, reflected in our purpose: creating value together. We encourage people with diverse backgrounds to apply for this role.

The Opportunity:

Join our Komatsu team as a Customer Fleet Support Manager, supporting our customer BHPIO with the fleet health for their Komatsu equipment.

In this customer facing role you will be the go to expert providing technical assistance for the maintenance teams, and supporting the customer to resolve issues and optimise performance through effective inspections, reporting and analysis.

You will be the conduit between the Customer and Komatsu Service, Technical Support & Parts teams.

Building strong business relationships and rapport with site management and maintenance teams is vital to meet the operational standards set by Komatsu.

This opportunity requires Komatsu heavy mobile equipment experience, excellent diagnostic and problem-solving skills, and a background in developing strong business relationships.

Roster: 8:6 day shift only, FIFO ex Perth

Komatsu benefits:

• Families Policy: 16 weeks of paid primary carer parental leave, 4 weeks of secondary carer leave, plus many more family friendly benefits
• Financial: Income Protection Insurance provided through our company superannuation fund
• Career: Recognition, awards, flexibility, further education studies and internal career development
• Health: Corporate discount with Bupa, Total Wellbeing Solution with Telus Health
• Travel: Discounts with Avis, Qantas, Crown, IHG and travel agents
• Yearly Bonus: Potential to receive a yearly bonus

What we are looking for:

• Relevant Trade or Engineering qualification
• Experience working with heavy mobile equipment
• Demonstrated problem solving ability with sound diagnostic skills on Komatsu equipment
• Proven experience within a similar site support role    
• Proven ability to develop relationships with customers and provide a professional service
• Safety first mindset for yourself and others
• Strong computer and reporting skills including windows programs

Ready to get started? Simply hit the apply now button!

Komatsu offers a zero-harm culture in the workplace and competitive remuneration package. We employ people with different skills, abilities, cultural backgrounds, experiences, preferences, ethnicities and from different generations. Komatsu is endorsed by Work180 and committed to a workplace where women can thrive.