Assistant Store Manager - Como

🍫 Join the Koko Team – Assistant Store Manager Como

Ready to step into a world where chocolate meets exceptional customer experience?

At Koko Black Group, we’re not just about chocolate — we’re about creating moments. Through craftsmanship, quality ingredients and genuine connection, we deliver experiences that surprise and delight every day.

💫 Our Philosophy

Koko Black’s journey is grounded in passion and craftsmanship. Proudly Australian, we are driven by our love of chocolate and the role it plays in creating meaningful moments.

Our philosophy is simple: natural is extraordinary. Every handcrafted creation reflects this, using the finest ingredients and the expertise of our skilled chocolatiers.

We exist to innovate, surprise and delight and creating memorable experiences for our customers, turning everyday moments into something special. That’s how we create Koko Moments.

Your Role: Assistant Store Manager

As Assistant Store Manager, you’ll partner closely with the Store Manager to lead the team, elevate the customer experience and drive strong store performance.

You will:

• Lead from the front, inspiring your team to deliver exceptional service
• Support team development through coaching and on-the-floor guidance
• Ensure seamless daily operations, including stock management and visual presentation
• Contribute to achieving sales targets and minimising waste
• Create a warm, premium in-store experience that reflects the Koko Black brand

Who You Are:

You’re a people-first leader who thrives in a retail environment and loves delivering high-quality experiences.

• Experience in retail or hospitality leadership/supervisory roles
• Strong communication skills with the ability to motivate and engage a team
• A customer-centric mindset with attention to detail
• Commercially aware and results-driven
• Reliable, proactive and adaptable
• A love for premium products (and chocolate!) is a bonus

Sweet Perks:

• 40% team member discount on our entire range
• Career growth & development – we’ll invest in your future with in-store and online training
• A premium, elevated workspace – because chocolate deserves the best, and so do you
• An inclusive and diverse team where your unique talents will shine

🍫 Apply Now

If you're ready to create moments of magic with chocolate at the heart and you’re comfortable with a flexible schedule including evenings and weekends — we’d love to hear from you!

✨ Click “Apply Now” and share your CV. Your Koko journey starts here.