Kip Homestead Yarra Valley

Position: Animal Attendant (Christmas Casuals)

At Kip, we provide pets with the best care and enrichment - and have our people to thank for it. We are compassionate caregivers to our four-legged friends and exceptional communicators to their paw-rents. And, we are now on the howl for more dog mad, get-your-hands-dirty-and-your-shirt-furry extraordinaires to join our Kip community.

Why Kip Happy Stays?

• Real career pathways for individuals who are looking for more than just a job (with majority of our team leaders having been promoted internally)
• Opportunities for ongoing training to develop and build your animal handling skills, such as pet first aid and pet CPR, canine socialisation online workshops, and/or become an accredited dog trainer through Kip with the National Dog Trainer’s Federation (NDTF)
• Our team leaders have access to further training opportunities, such as human first aid, leadership workshops and a Kip community where ongoing learning is celebrated and shared amongst each other
• Our team leaders often have the opportunity to visit similar sites to understand how we operate across Kip, network with teams and learn/share ideas from peers
• We offer a structured induction program that trains on all aspects of the role that you will need to succeed and feel confident (great for individuals with no animal handling experience at all)

Extra perks:

• You receive generous staff discounts on shop items and on our boarding and daycare services (where applicable)
• We have an incentive program for our team leaders to earn bonuses based on performance and an Employee Referral Program where you can earn up to $3000 per person for recommending exceptional people to onboard with Kip Happy Stays
• We have an Employee Assistance Program (EAP) that provides confidential counselling and support to all employees
• Contribute to providing a high level of service and care that you can genuinely be proud of (and don’t forget the daily pet cuddles)
• Form strong bonds and find long term friendships with humans who have similar passions and interests

Duties and responsibilities:

• Provision of food and water for pets in care
• Health checks and general animal husbandry
• Supervising groups of dogs and managing their behaviours to maintain overall wellbeing and safety
• Providing enrichment through play and scheduled activities
• Frequent cleaning and upkeep of facility to maintain a high level of hygiene and safety
• Building and maintaining rapport with our pet owners through feedback and transparency
• Creating and distributing media content for our pet owners through videos and photos
• Daily administration such as answering enquiries through email and phone, record keeping and entering information in our booking systems

Key requirements:

• Must be available on weekends and school holiday periods
• Must be driven and have a strong work ethic as the role can be challenging and physical
• Must be attentive and have a great attention to detail
• Must work well in a team environment
• Must be able to follow routines, policies and procedures
• Previous experience working with animals is preferred

What's the best way to be shortlisted?

• Include a cover letter outlining why you are best fit for the role (if you have no animal handling experience, we'd love to know how your current skillset can transfer)
• Available for a minimum of 4 days per week Monday to Sunday

We look forward to reviewing your applications!