Kip Happy Stays

People & Culture Advisor

As the leading provider of pet care services across Australia, Kip Happy Stays sets the benchmark for excellence, ensuring every pet receives the ultimate in care and enrichment during their stay.

At Kip, the People & Culture Advisor plays a critical role supporting recruitment and the smooth running of day-to-day people operations across our sites. This role is best suited to someone who enjoys high-volume recruitment, practical HR admin and being the first point of contact for managers and team members. This role is integral in ensuring timely, accurate and effective people management across all sites.

Duties & Responsibilities:

• Coordinate end-to-end recruitment, including job ads, screening, interviews, references and offers in partnership with managers to keep recruitment moving and roles filled.
• Manage recruitment inboxes and candidate communication.
• Facilitate onboarding for new hires, ensuring a smooth integration into teams, systems and the business.
• Manage and respond to enquiries through various HR inboxes and comms channels (primarily Slack), supporting employees and managers in a timely and professional manner.
• Maintain our HRIS and assist with basic documentation, including contracts, policies, and employee records as directed.
• Provide basic HR advice across areas such as probation, leave, workers compensation and conduct.
• Coordinate HR activities and calendar, ensuring smooth and efficient operations.
• Prepare standard HR documents and correspondence as directed.
• Support the payroll team to deliver timely and accurate pay runs each fortnight.
• Support the implementation and communication of Kip policies and procedures.
• Escalate complex or sensitive matters to the Head of People & Culture.
• Contribute to HR projects and continuous improvement initiatives.
• Develop and provide information, HR reports and correspondence as required.
• Communicate and act in ways that are consistent with Kip Happy Stays Values of Fun, Compassion, Honesty, Expertise and Achievement.

Experience & Skills:

• Qualification in HR, business or a related field or strong relevant on-the-job experience.
• Proven experience in recruitment or high-volume hiring environments.
• Solid understanding of core HR processes and employee lifecycle administration.
• Exposure to performance management or disciplinary processes is a benefit, not essential.
• Strong written and verbal communication skills.
• Confident using Google Workspace and HR systems.
• Organised, proactive and comfortable working autonomously.
• Professionalism and strong work ethic.
• Builds trust easily with managers and frontline teams.
• Genuine interest in pet care and animal welfare.

How to apply

Include a cover letter outlining why you are the best fit for the role. Even if you don’t tick all the boxes, we'd love to know how your current skill set can transfer!

Shortlisted candidates will be sent an invite to complete a brief one-way video interview as the first stage of our recruitment process.

Successful candidates will be required to provide or complete (at Kip's cost) a National Criminal History Check as part of the pre-employment process.

If you have any questions about the role, reach out to us at jobs@kip.com.au.

We look forward to reviewing your applications!