Kip Blackburn, Kip Bayswater

Site Leadership

We are excited to invite expressions of interest from passionate and motivated individuals for a leadership position at our Kip Blackburn or Kip Bayswater location. This role offers the chance to work collaboratively within the leadership team, contributing to the overall performance of the site and ensuring the continued delivery of the exceptional pet care experience that Kip Happy Stays is known for.

About the role

As a leader in one of our daycare sites, you'll play a pivotal role in overseeing operations, coaching your team, and delivering exceptional care to our guests.

Key responsibilities include:

• Leading, motivating, coaching and training a high-performing team
• Managing daily operations, including customer service, bookings, and facility maintenance
• Ensuring the wellbeing, safety, and enrichment of dogs in our care - our Site Leadership positions are very hands on roles
• Maintaining and enhancing our social media presence
• Addressing animal health concerns and maintaining high hygiene standards
• Handling administrative tasks such as inventory management and staff training

About you

• Proven leadership experience, preferably in managing site-based operations
• Previous paid animal care experience is highly regarded
• Strong communication skills and a passion for delivering exceptional customer service
• Experience in staff management, training, and mentoring
• Confidence in problem-solving and managing day-to-day challenges
• A passion for working with animals and ensuring their safety and wellbeing
• Willingness to get your hands dirty with on-the-job experience
• Ability to work in a fast-paced environment and maintain a cool head under pressure
• Comfortable with computer systems (emails, booking platform) and phone applications (social media, filming, and editing content)
• Flexible availability between 6.45am and 6:30pm, Monday to Friday

How to apply

If you're interested in a leadership role at Kip Blackburn or Kip Bayswater, we ask you express your interest by submitting an application.