Kip Brunswick, Fairfield and Thomastown

Position: Animal Attendant (Dog Daycare)

At Kip, we provide pets with the best care and enrichment - and have our people to thank for it. We are compassionate caregivers to our four-legged friends and exceptional communicators to their paw-rents. And, we are now on the howl for more dog mad, get-your-hands-dirty-and-your-shirt-furry extraordinaires to join our Kip community.

We're looking for a team member who can work across all three of our north-east locations in Brunswick, Fairfield and Thomastown. The ideal candidate must be able to travel to these sites to do both open (6.45am-12.45pm) and closing shifts (12.30pm-6.30pm). We are looking for Monday-Friday availability and interest in picking up a minimum of 24 hours per week across these sites.

If you have recently applied and participated in a one-way video interview and still meet the terms above, we encourage you to apply again to be considered.

Why Kip Happy Stays?

• Did someone say pets?
• We offer real career pathways for individuals who are looking for more than just a job. We are committed to development with a majority of our leaders having been promoted internally.
• We offer opportunities for ongoing training to develop and build your animal handling skills, such as pet first aid and pet CPR, canine socialisation online workshops, and/or become an accredited dog trainer through Kip with the National Dog Trainer’s Federation (NDTF).
• Our team leaders have access to further training opportunities, such as human first aid, leadership workshops, secondment roles and a Kip community where ongoing learning is celebrated and shared amongst each other.
• We drive collaborative relationships and we encourage our team leaders to visit similar sites to understand how we operate across Kip, network with teams and learn/share ideas from peers. 
• We offer a structured induction program that trains on all aspects of the role you will need to succeed and feel confident. This is great for individuals with no animal handling experience but a desire to learn on the job!

Extra perks:

• You receive generous staff discounts of up to 50% on shop items and on our boarding and daycare services (where applicable).
• Employee referral program where you can earn up to $3000 per person when you recommend exceptional people that we onboard at Kip Happy Stays.
• Employee Assistance Program (EAP) that supports our employees with free confidential counselling and support to all employees.
• Find long term friendships with humans who have similar passions and interests and a drive to provide the best quality care to pets across Australia.
• Work for a fun and exciting business with a well established reputation and brand.
• You will be a key contributor to providing a high level of service to pets and their parents through care you can genuinely be proud of - and don’t forget the daily pet cuddles!

What are the responsibilities of the role?

• Supervising groups of dogs and managing their behaviours to maintain overall wellbeing and safety
• Providing canine enrichment through play and scheduled activities
• Implementing daily leadership and training activities
• Frequent cleaning and upkeep of facility
• Building and maintaining rapport with our dog owners through daily feedback and transparency
• Creating and distributing media content for our dog owners through videos and photos
• Daily administration such as answering enquiries through email and phone, record keeping of dog behaviours, preparing documents for dog owners

What are the minimum requirements?

• Able to physically handle larger breed dogs confidently
• High level of communication and empathetic in nature
• Able to work long days, on your feet, in a high pressure environment
• A passion for, strong desire to learn, or aspiration to continue your development with canine behaviour and training
• Comfortable with computer systems (emails, booking platform) and phone applications (using social media, filming and editing basic video content)

What's the best way to be shortlisted?

• Must be available Monday to Friday between the hours of 6.45am and 6.30pm and looking for a minimum of 24 hours per week
• Have Australian working rights, sorry no Working Holiday Visas
• Previous large breed dog ownership is favoured, as we do have a high number of large, high energy breeds at these locations

Further details:

• Our recruitment process involves a one-way video interview
• Our recruitment process involves an an unpaid trial shift of up to 3 hours on-site (operated within The Fair Work Ombudsman guidelines)

We look forward to reviewing your applications!