Business Systems Analyst

About Us:

Juniper is a leading provider of aged care services in Western Australia, committed to enhancing the lives of older Australians. Our dedicated team works passionately to provide high-quality care and support to our residents and clients while fostering a positive and fulfilling workplace for our staff. Join us and make a meaningful difference to the lives of seniors. 

About the role:

We are seeking an experienced Business Systems Analyst to join our team on a fixed term 6-month contract, with the possibility of transitioning to a permanent full-time role thereafter. Working closely with the Business Systems Lead, the Business Systems Analyst will play a crucial role in ensuring that Juniper's key line-of-business applications and operating systems are configured and maintained in accordance with vendor and industry best practices.

Key Responsibilities:

• Ensure the continuous operation and performance of key line-of-business applications.
• Coordinate and support upgrades, migrations, and new business system deployments.
• Manage changes to applications in conjunction with Juniper’s Change Management processes including testing and cutover.
• Facilitate support in the investigation and resolution of application issues.
• Provide specialist advice to end users.
• Act as a liaison between business users and ICT teams
• Produce appropriate build, operational, and documentation i.e. business requirements, system design, and system configuration.
• Work closely with the external support teams and manage the after-hours support.

Key Requirements:

• Bachelor’s degree in Computer Science, Information Systems, or a related field with substantial experience in the implementation of ERP solutions.
• Proven experience in Business Analysis, system testing and complex data migration.
• Excellent project management skills, with the ability to lead implementations and upgrades from inception to completion.
• Proficiency in configuring and maintaining line-of-business applications, preferably within the Healthcare or Aged Care sector.
• Comprehensive knowledge of Windows Server Environment and SQL database management.
• Current business-focused IT certifications such as Agile, ITIL or PRINCE2 foundation level or above will be an added advantage.
• Strong analytical and problem-solving skills, with a keen attention to detail.
• Commitment to quality and continuous improvement, with a proactive approach to identifying and addressing challenges.
• Effective communication and interpersonal skills, with the ability to collaborate with stakeholders at all levels.

What's on Offer:

• Maximum 6-month contract, with the possibility of transitioning to a permanent full-time role thereafter
• Competitive salary package on offer
• Access to salary sacrifice options up to $18,550 per annum.
• All employees have access to Juniperks an online platform that unlocks exclusive retail discounts, employee perks, wellness initiatives and peer acknowledgement.
• Health insurance discounts with HBF or Medibank.

How to apply:

To be considered for this position please submit your application online including a current curriculum vitae.