Change Communications Lead

Why Juniper?

At Juniper, we are dedicated to providing high-quality aged care services to communities across Western Australia. Our team is passionate about innovation, collaboration, and making a difference in the lives of those we serve.

If you are a proactive change leader with a passion for communication and engagement, we invite you to apply and be part of Juniper’s transformation journey.

About the Role:

Reporting to the Projects and Transformation Manager, the Change and Communications Lead plays a vital role in successfully implementing key strategic initiatives that enhance Juniper’s operations and service delivery.

You will be responsible for developing and executing change management strategies with a strong focus on internal communication and engagement, ensuring our multi-disciplinary, geographically dispersed workforce is informed, engaged, and empowered.

Key Responsibilities:

• Develop and implement structured change management strategies to support business transformation.
• Conduct impact assessments and stakeholder analyses to identify risks and barriers.
• Design and deliver training and support materials to facilitate adoption of new processes, technologies, and systems.
• Establish and monitor success metrics to track the effectiveness of change initiatives.
• Develop targeted communication plans that align with Juniper’s strategic objectives.
• Create and manage communication materials, including newsletters, intranet content, and leadership updates.
• Engage with internal and external stakeholders to drive change and communication initiatives.
• Collaborate with brand, marketing, and communication teams to align initiatives with the organization's strategic priorities.
• Support transformation projects by providing change and communication expertise.
• Collaborate with cross-functional teams to integrate change initiatives into project timelines.
• Maintain project documentation, risk logs, and communication records to ensure transparency.
• Report on project progress, challenges, and success stories to key stakeholders.

Key Requirements:

• Extensive experience in leading change management initiatives within large or geographically dispersed organizations.
• Tertiary qualifications in Business, Communications, or a related field, with formal qualifications in Change Management (e.g., PROSCI, ADKAR, Kotter) preferred.
• Demonstrated success in designing and implementing change strategies that enhance employee engagement and drive adoption.
• Familiarity with the Australian aged care sector, including care and accommodation services.
• Strong project coordination skills with a sound understanding of project management principles and methodologies.
• Proven ability to engage, influence, and build strong relationships across all levels of an organization.
• Experience using digital communication platforms, including intranet systems, email campaigns, and video conferencing tools.

What’s on offer:

• Salary Packaging up to $18,550 per annum tax free
• Ongoing professional development and training opportunities.
• A supportive and collaborative work environment.
• The opportunity to make a meaningful impact in the aged care sector.
• Health Insurance discounts
• Employee Assistance Program with free counselling.

How to Apply?

Don’t miss this opportunity to join a supportive team in a rewarding role! Apply online today with your cover letter and CV.