Family Based Care - Case Manager

Family Based Care - Case Manager

About Us:

We are a growing and innovative social enterprise supporting around 10,000 South Australians each year through housing and community services. Seeking opportunities to build positive pathways and connected thriving communities, we are one of the few South Australian organisations offering an integrated model of housing and support. Together, we are committed to effecting long-term positive change for those we work with and the communities we work in.

Together, we are improving lives and building strong, resilient, and connected communities.

The Opportunity: 

We are looking for a passionate and skilled Case Manager to join our Family Based Care team, reporting to the Family Based Care Operations Manager. You will work with foster carers to provide trauma-informed, therapeutic case management, ensuring each child or young person is well supported and set up for success.

You will provide practical support and coaching to foster carers, help manage and stabilise placements, and advocate for the best outcomes for children and families. This role is ideal for someone with strong communication skills, an understanding of complex trauma, and a passion for making a lasting impact.

Some of the key accountabilities are:

• Deliver high-quality case management, including regular home visits, needs assessments, and crisis support.
• Build strong relationships with foster carers and provide therapeutic guidance, training, and advocacy.
• Collaborate closely with the Department for Child Protection, service providers, and carers to ensure positive outcomes for young people.
• Develop and monitor individual case plans, manage risks, and respond to incidents with creativity and care.
• Support recruitment and onboarding of new carers and help strengthen community and interagency connections.
• Participate in reflective practice, debriefing sessions, team development, and program improvement activities.

About You:

We are seeking a highly driven person who:

• Possesses knowledge and experience in carer assessment, carer support and mandated training packages
• Has a demonstrated understanding of appropriate psychoeducation for carers to assist them to respond to complex behaviours
• Can demonstrate a clear understanding of supporting carers to understand child development
• Has demonstrated experience and/or understanding of managing a caseload of clients
• Possesses sound communication and interpersonal skills with an ability to prioritise your own workload
• Holds knowledge and/or has experience working with young people under the Guardianship of the Chief Executive
• Has an understanding of social justice principles – including equity of access, discrimination and equal opportunity, individuals' rights and privacy
• Holds a degree or tertiary qualifications in Social Work, Human Services 

What We Offer:

• Values-driven culture
• Generous salary sacrifice benefits
• Great professional development opportunities
• A You are Amazing Day – an extra day of paid leave to spend however you want
• A NAIDOC Day - an extra day of paid leave to attend NAIDOC celebrations 
• A supportive, flexible work environment with paid parental leave and a strong focus on staff wellbeing
• Access to wholesale prices on selected products at Harvey Norman
• Access To Corporate Health Insurance and Annual Flu Vaccinations

You Will Need To:

• Complete our online application process
• Hold or are willing to obtain a current Working with Children Check
• Hold or are willing to obtain a current Safe Environments Certificate
• Undergo pre-employment testing as part of the recruitment process 
• Hold a current unencumbered Australian driver’s licence and be willing to drive

How to Apply:  

To apply for this role, please submit your application via Humanforce. You will be prompted to become a member of our talent community, complete several questions and upload your resume, cover letter, and any relevant qualifications or certifications. Please ensure these documents are ready before you begin your application.

For further confidential enquiries, please contact Sandra Dzafic, Operations Manager, 0456 747 728.

Applications close: COB, 10th August 2026.

Junction is an equal opportunity employer that embraces a culture of diversity. We encourage applications from the Aboriginal and Torres Strait Islander communities, people with disability, and people from every culture, gender and sexuality identity, age and ethnic background. Junction is committed to being a Child Safe organisation and has zero tolerance for child and family abuse.