Family Group Conferencing Convenor

At Junction Support Services, we exist to support people to live better lives. Every day, our teams help young people overcome barriers, build confidence and reconnect with opportunity.

About Junction Support Services

Junction Support Services (Junction) is an award‑winning, regional not‑for‑profit organisation supporting people to achieve a brighter future through access to housing, education, health, trauma recovery and disability services.

For more than 35 years, Junction has delivered holistic, trauma‑informed and client‑centred services across Ovens Murray, Goulburn, Gippsland and regional NSW, supporting over 2,500 people each year. We are a Child Safe Organisation and are committed to early intervention, prevention and inclusive practice.

Our work is guided by our core values of Respect, Collaboration, Innovation, Integrity, and Inclusion & Diversity.

About the Role

The Family Group Conferencing Convener plays a pivotal, independent facilitation role, working alongside families and key stakeholders to coordinate and deliver Family Group Conferencing. This model empowers families to develop their own sustainable solutions, supported by professional insight.

You will lead a structured, staged process that ensures families are well-prepared, supported during conferencing, and enabled to successfully implement their plans.

Key Responsibilities

Facilitation & Coordination

• Prepare and engage families, children, kin, and professionals in the conferencing process
• Coordinate all conference logistics, ensuring inclusive, culturally safe, and accessible participation
• Facilitate Family Group Conferences while safeguarding family authority and decision-making
• Guide collaborative, strengths-based planning that promotes child safety and wellbeing

Pre-Conference Phase

• Build trust and rapport with families and support networks
• Identify and address barriers to participation
• Map family, kinship, and community connections
• Ensure cultural responsiveness and appropriate supports are in place

Conference Phase

• Bring together families, supports, and professionals in a structured forum
• Ensure clear communication of safety concerns and non-negotiables
• Facilitate private family time, enabling families to develop their own plans independently
• Maintain integrity of the process, intervening only where safety risks arise

Post-Conference Phase

• Support implementation and monitoring of family-led plans
• Ensure accountability across all stakeholders
• Maintain family ownership by facilitating any plan changes through the FGCC process

Capability Building

• Build understanding of Family Group Conferencing across the service system
• Support practitioners to assess readiness and appropriateness for conferencing
• Educate partners on their role within the FGCC model

About You

You are a confident and principled facilitator who is passionate about empowering families and achieving meaningful outcomes for children and young people.

You will bring:

• Strong experience in facilitation, mediation, or family-led practice models
• A deep understanding of strengths-based, trauma-informed approaches
• Demonstrated ability to engage diverse families and manage complex dynamics
• Excellent coordination, stakeholder engagement, and communication skills
• The ability to balance collaboration with independence, maintaining the integrity of the conferencing process
• A commitment to cultural safety, inclusion, and family authority

What We Offer

• 5 weeks annual leave plus 17.5% leave loading
• Salary packaging options to increase your take-home pay
• Ongoing professional development support
• Clinical supervision and debriefing opportunities
• Access to agency vehicles for work-related travel
• A supportive, inclusive, and values-driven workplace

Why Join Us?

This role offers the opportunity to:

• Lead impactful, evidence-informed practice that places families at the centre of decision-making
• Work within a collaborative, values-driven program focused on early intervention and prevention
• Contribute to better long-term outcomes for children, young people, and families
• Develop specialist expertise in Family Group Conferencing
• 
  

Applications should be submitted by Sunday 7 June 2026

Apply Now!

Please click 'Apply' to submit a resume that details your experience, address the key selection criteria outlining your attributes and achievements & a Cover Letter that outlines why you would be a great fit for this position.

For any other inquiries, please contact People & Culture 02 6043 7400.

Junction Support Services is a child-safe organisation and an Equal Opportunity Employer committed to diversity and inclusion. We welcome applications from First Nations peoples, individuals with disability or lived experience of disability, and people of all cultural backgrounds, gender identities and sexual orientations. We value the unique perspectives and contributions that diversity brings to our workplace and the communities we serve.