Cafe Assistant

Join the Close Collective Cafe Team!

Our cafes are more than just places to grab a coffee.

The Close Collective Cafe is a social enterprise, with profits reinvested into supporting young people and creating positive opportunities in our community. By joining our team, you’ll play an important role in helping us create a welcoming cafe while contributing to something bigger.

About the Role

As a Cafe Assistant with Close Collective @ Retro Lane Cafe, you’ll work in a social enterprise cafe where the profits go back into supporting young people. You’ll be part of a friendly team, serve our customers, learn new skills and help create opportunities for young people in our community.

In this hands on role, you’ll support the day to day running of the cafe and help create a welcoming experience for every customer. From serving customers and making great coffee and drinks to preparing food and keeping the cafe running smoothly behind the scenes. You’ll contribute to creating a cafe that people love to visit and enjoy working in.

If you're a team player with a positive attitude, a strong work ethic, and a passion for community impact, we'd love to hear from you. Join us in building a cafe that serves great food, great coffee, and a greater purpose.

You’ll also have the opportunity to be part of a social enterprise that supports young people to gain confidence, skills and experience for their future.

We have multiple casual opportunities, all based at our Retro Lane Cafe in central Albury. The position is covered by the Restaurant Industry Award 2020, Food & Beverage Level 1–3, depending on your skills and experience.

What You Can Expect

In the role, you will:

• Welcome customers with a friendly smile and provide great service
• Take orders and help customers with their questions
• Make coffees, teas and other hot and cold drinks
• Prepare, heat and serve food
• Keep the cafe, kitchen and dining areas clean and tidy
• Use the POS system and handle customer payments
• Help with stock deliveries, storage and restocking
• Make sure food is stored and handled safely
• Clean and look after café equipment
• Help create a positive and welcoming cafe environment

About You

You'll bring:

• Demonstrated experience working in a cafe, restaurant, or similar fast-paced hospitality setting, with the ability to perform a variety of duties. 
• Strong commitment to delivering friendly, professional customer service, with the ability to build rapport and handle customer enquiries or concerns positively. 
• Willingness to work a variety of shifts, including weekends and public holidays, and a demonstrated record of punctuality and reliability. 
• Before starting, an NSW Working with Children Check, and an Australian Police Check will be required (a part of the onboarding process). 

Desirable 

• Barista experience and/or formal barista training. 
• Food Handling Certificate. 
• Food Safety Supervisor Certificate. 
• Current First Aid Certificate. 
• Certificate II or III in Hospitality. 

About Us

Junction Support Services is an award-winning regional not-for-profit that has been empowering brighter futures for more than 35 years. We deliver trauma-informed housing, health, disability, education and family services across regional Victoria and NSW, supporting more than 2,500 people each year.

What We Offer

This role offers the opportunity to create meaningful change in your community. Join a team that values connection, growth and making a positive impact in people’s lives.

Why Join Junction?

• Ongoing professional development
• Supportive and inclusive team culture
• Make a genuine difference every day

How to apply

To apply, please click 'Apply' and submit:

• Your current resume, outlining your relevant skills, qualifications, and experience.
• A cover letter explaining why you are well suited to this role.
• A response to the key selection criteria, demonstrating how your skills, experience, and achievements align with the requirements of the position.

Applications close: Monday, 21st September 2026.

We look forward to receiving your application.

If you have any questions about this opportunity, please contact the People & Culture team on (02) 6043 7400.

Our Commitment to Diversity and Child Safety

Junction Support Services is a child-safe organisation and an Equal Opportunity Employer committed to diversity and inclusion. We welcome applications from First Nations peoples, individuals with disability or lived experience of disability, and people of all cultural backgrounds, gender identities and sexual orientations. We value the unique perspectives and contributions that diversity brings to our workplace and the communities we serve.