Front of House

At Junction Support Services, we exist to support people to live better lives. Every day, our teams help young people overcome barriers, build confidence and reconnect with opportunity.

We’re on the lookout for two enthusiastic and customer-focused Front of House All-Rounders to join our friendly café team on a casual basis.

Close Collective Cafe

The Close Collective Cafe is a social enterprise owned by Junction Support Services. In 2020, Junction purchased "The Grove" building in central Wodonga to create a community youth space and a social enterprise café where young people will learn and work.  

Proceeds through The Close Collective Cafe are used to support Junction Support Services youth programs. Each program is designed to uniquely support the young people across their development including their wellbeing, life-skills and employment opportunities. 

The café hosts a number of youth programs and initiatives including: 

• The Orchard Program: a 10 week work experience for young people to gain hands on experience and support to develop transferrable skills for future employment 
• Pay-it-forward: an initiative designed to ensure no young person goes hungry. With a donation of just $10 will provide a healthy and nutritious meal for a young person in need. 

Our work is guided by our core values of Respect, Collaboration, Innovation, Integrity, and Inclusion & Diversity.

About the Role

As a Front of House All-Rounder, you’ll play a key role in delivering a welcoming and efficient café experience. This role involves preparing and serving a range of hot and cold food and beverages, while maintaining high standards of cleanliness, safety, and hygiene in line with established food handling practices.

The Front of House Worker delivers a consistently high standard of customer service, creating a welcoming and positive experience for all customers. They actively contribute to a strong customer-focused culture and support the team during busy service periods.

Key Responsibilities

• Greeting customers and providing friendly, attentive service
• Taking orders and processing payments via POS system
• Preparing and serving coffee and beverages (barista experience preferred)
• Delivering food and drinks to customers
• Maintaining cleanliness of the café and service areas
• Supporting the team during busy service periods

About You

You are someone who:

• Has experience in a café, hospitality, or customer-facing role
• Brings a positive, can-do attitude and strong work ethic
• Enjoys working as part of a team in a fast-paced environment
• Communicates clearly and builds rapport with customers
• Is reliable, punctual, and flexible with availability
• Has barista experience (highly regarded but not essential)

What We Offer

• A supportive and friendly team environment
• Flexible casual hours
• Opportunity to build your hospitality and barista skills
• Great workplace culture

Applications should be submitted by Sunday 24 May 2026

Apply Now!

Please click 'Apply' to submit a resume that details your experience, address the key selection criteria outlining your attributes and achievements & a Cover Letter that outlines why you would be a great fit for this position.

For any other inquiries, please contact People & Culture 02 6043 7400.

Junction Support Services is a child-safe organisation and an Equal Opportunity Employer committed to diversity and inclusion. We welcome applications from First Nations peoples, individuals with disability or lived experience of disability, and people of all cultural backgrounds, gender identities and sexual orientations. We value the unique perspectives and contributions that diversity brings to our workplace and the communities we serve.