Team Manager - Homes First

At Junction Support Services, we exist to support people to live better lives. Every day, our teams help young people overcome barriers, build confidence and reconnect with opportunity.

About Junction Support Services

Junction Support Services (Junction) is an award‑winning, regional not‑for‑profit organisation supporting people to achieve a brighter future through access to housing, education, health, trauma recovery and disability services.

For more than 35 years, Junction has delivered holistic, trauma‑informed and client‑centred services across Ovens Murray, Goulburn, Gippsland and regional NSW, supporting over 2,500 people each year. We are a Child Safe Organisation and are committed to early intervention, prevention and inclusive practice.

Our work is guided by our core values of Respect, Collaboration, Innovation, Integrity, and Inclusion & Diversity.

About the Program

Junction Support Services is seeking an experienced and passionate Team Manager – Homes First to lead an innovative, multidisciplinary team delivering life-changing outcomes for people experiencing homelessness.

This is a unique opportunity to play a key leadership role in a Housing First pilot program, supporting individuals and families to achieve stable housing, improved wellbeing, and connection to community.

The Homes First program provides flexible, wraparound, trauma-informed support grounded in Housing First principles—recognising that housing is a fundamental human right and the foundation for recovery and stability

About the Role

As the Team Manager – Homes First, you will provide strong leadership, supervision, and operational oversight to a multidisciplinary team including Case Managers, Aboriginal Case Managers, Peer Workers and a Dual Diagnosis Clinician.

You will:

• Lead day-to-day service delivery and program implementation
• Mentor and coach staff to deliver best-practice, client-centred support
• Embed Housing First principles across all practice
• Ensure high-quality case management and positive client outcomes
• Oversee program performance, reporting, and compliance requirements
• Build strong relationships with housing services and community partners
• Contribute to strategic growth and continuous improvement

This role is based in Wodonga, Wangaratta or Shepparton and works collaboratively across regions.

About You

You are a confident and values-driven leader with a passion for supporting vulnerable communities and developing high-performing teams.

You will bring:

• A relevant tertiary qualification (Social Work, Psychology, Social Science or similar)
• Demonstrated leadership experience, including staff supervision and performance management
• Strong knowledge of the homelessness and/or family violence sector
• Understanding of Housing First and trauma-informed practice
• Experience in case management frameworks and strengths-based approaches
• Excellent stakeholder engagement and communication skills

What We Offer

• 5 weeks annual leave plus 17.5% leave loading
• Salary packaging options to increase your take-home pay
• Ongoing professional development support
• Clinical supervision and debriefing opportunities
• Access to agency vehicles for work-related travel
• A supportive, inclusive, and values-driven workplace

Why join Junction

At Junction, our values of Respect, Collaboration, Innovation, Integrity and Inclusion guide everything we do.

We offer:

• The opportunity to lead a flagship, evidence-based program
• A supportive, inclusive and values-driven workplace
• Ongoing professional development and leadership support
• The chance to make a meaningful difference in your community

Applications should be submitted by Tuesday 30 June 2026

Apply Now!

Please click 'Apply' to submit a resume that details your experience, address the key selection criteria outlining your attributes and achievements & a Cover Letter that outlines why you would be a great fit for this position.

For any other inquiries, please contact People & Culture 02 6043 7400.

Junction Support Services is a child-safe organisation and an Equal Opportunity Employer committed to diversity and inclusion. We welcome applications from First Nations peoples, individuals with disability or lived experience of disability, and people of all cultural backgrounds, gender identities and sexual orientations. We value the unique perspectives and contributions that diversity brings to our workplace and the communities we serve.