Team Manager - Homes First

Junction Support Services was established with one goal in mind, to support vulnerable people in our community.

Every day, our people work alongside children, young people, individuals and families, empowering brighter futures and building strong, thriving communities together.

About the Role

As the Team Manager – Homes First, you will lead a multidisciplinary team dedicated to creating lasting change for people experiencing homelessness.

This is a unique opportunity to play a key leadership role in our Housing First pilot program, supporting individuals and families to secure safe, stable housing while improving their wellbeing and connection to community.

Leading a team of skilled practitioners, you will foster a culture of collaboration, innovation, and person centred practice. Working closely with internal and external partners, you will guide high quality service delivery and help shape a program that is transforming homelessness support across regional Victoria.

The Homes First program delivers flexible, wraparound, trauma-informed support grounded in Housing First principles — recognising that safe, secure housing is a fundamental human right and the foundation for recovery, independence, and long-term stability.

This is a part-time permanent opportunity working 60.80 hours per fortnight, based in Shepparton. The role will see you working collaboratively across our Wodonga, Wangaratta and Shepparton regions.

 What You Can Expect

In the role, you will:

• Lead day-to-day service delivery and program implementation
• Mentor and coach staff to deliver best-practice, client-centred support
• Embed Housing First principles across all practice
• Ensure high-quality case management and positive client outcomes
• Oversee program performance, reporting, and compliance requirements
• Build strong relationships with housing services and community partners
• Contribute to strategic growth and continuous improvement

About You

You'll bring:

• A relevant tertiary qualification (Social Work, Psychology, Social Science or similar)
• Demonstrated leadership experience, including staff supervision and performance management
• Strong knowledge of the homelessness and/or family violence sector
• Understanding of Housing First and trauma-informed practice
• Experience in case management frameworks and strengths-based approaches
• Excellent stakeholder engagement and communication skills

About Us

Junction Support Services is an award-winning regional not-for-profit that has been empowering brighter futures for more than 35 years. We deliver trauma-informed housing, health, disability, education and family services across regional Victoria and NSW, supporting more than 2,500 people each year.

What We Offer

This role offers the opportunity to create meaningful change in your community. Join a team that values connection, growth and making a positive impact in people’s lives.

Why Join Junction?

·        Increase your take home pay with a generous salary packaging

·        Enjoy 5 weeks annual leave pro rata, with 17.5% leave loading on 4 of those weeks

·        Ongoing professional development

·        Clinical supervision and debriefing opportunities

·        Access to agency vehicles for work related travel

·        Supportive and inclusive team culture

·        Make a genuine difference every day 

How to apply

To apply, please click 'Apply' and submit:

• Your current resume, outlining your relevant skills, qualifications, and experience.
• A cover letter explaining why you are well suited to this role.
• A response to the key selection criteria, demonstrating how your skills, experience, and achievements align with the requirements of the position.

Applications close: Sunday 9th August 2026.

We look forward to receiving your application.

If you have any questions about this opportunity, please contact the People & Culture team on (02) 6043 7400.

Our Commitment to Diversity and Child Safety

Junction Support Services is a child-safe organisation and an Equal Opportunity Employer committed to diversity and inclusion. We welcome applications from First Nations peoples, individuals with disability or lived experience of disability, and people of all cultural backgrounds, gender identities and sexual orientations. We value the unique perspectives and contributions that diversity brings to our workplace and the communities we serve.