Senior Media & External Affairs Adviser

Who we are

Jemena is an Australian energy company who own and operate more than $12.4 Billion worth of gas and electricity transportation assets across Australia supplying millions of households and businesses with these essential services every day.

We pride ourselves on our innovative approach, technical expertise, and dedication to safety, quality, and sustainability. Our Group’s over 3000 team members, consistently strive to make a difference in the communities we serve.

Overview of our role

Bring your creativity, curiosity, and calm under pressure to a role that shapes how people see and understand us.

As our Senior Media and External Affairs Adviser in this parental leave role, you’ll lead our proactive media and storytelling program across broadcast, print, trade, and digital channels — helping us share meaningful stories about how we’re shaping Australia’s energy future.

You’ll work closely with leaders and teams across our businesses to identify stories worth telling, manage our media presence, and ensure we’re ready to respond confidently when issues arise. 

A little about you

Lead our media engagement program

• Design and deliver our media engagement strategy and reporting program.
• Build and nurture relationships with journalists and media outlets.
• Seek out compelling stories and data-driven insights that highlight the impact of our people and projects.
• Confidently pitch and present stories that resonate with our communities and stakeholders.

Partner across the business

• Collaborate with leaders and teams to develop, implement, and evaluate communication and issues management strategies across internal and external channels.
• Provide trusted advice to help teams communicate clearly, consistently, and confidently.

Manage reactive media and issues

• In partnership with the Group Communications Manager, respond to media enquiries and issues with professionalism and care.
• Prepare spokespeople for interviews, develop approved media responses, and occasionally act as company spokesperson.
• Contribute to our media on-call roster.

Lead crisis and emergency communications preparedness

• Support emergency and crisis communication planning, including business continuity readiness.
• Play a key role in crisis response when needed, helping ensure clear and empathetic communication during critical events.

Build confidence through media training

• Design and deliver engaging media training sessions for leaders and employees at all levels.
• Help others feel confident and authentic when representing the organisation.

Collaborate on marketing and campaigns

• Work closely with colleagues in Communications and Marketing to deliver key campaigns and projects.
• Support messaging, copywriting, and storytelling for the Group’s annual marketing program.
• Partner with the Renewable Gas team to deliver advocacy, editorial, and paid campaign opportunities that support Australia’s energy transition story.

Qualifications / certifications & Skills

• Tertiary qualifications in communications, journalism, or a related field.
• A passion for storytelling and an instinct for finding the human angle behind the headlines.
• Confidence in engaging with media — whether it’s crafting a pitch, briefing a journalist, or preparing a spokesperson.
• Experience developing and executing media or communications strategies in complex organisations.
• The ability to stay calm under pressure and navigate sensitive issues with sound judgment and care.
• A collaborative spirit — you enjoy working across teams, building relationships, and supporting others’ success. 

Why you should come and work for us 

Our people are our energy source and we offer meaningful benefits and rewards that work for you. We offer the opportunity for long term career growth as part of our talent development and succession planning process. Join our team and make a meaningful impact toward Australia’s “Net Zero” targets through the delivery of critical infrastructure projects and be a part of our journey to shape the future of the energy and utilities industry.

We are committed to developing a diverse and inclusive workforce that reflects the communities we are part of. We welcome applications from people of all ages, backgrounds, abilities, and identities. At Jemena, you belong.

Recruitment Process 

During our recruitment process, you will be required to undergo pre-employment checks including pre-employment medical, reference checks and a national police check. Notice to Third Parties: Jemena does not accept unsolicited resumes (or liability associated with fees or costs) from recruitment agencies, search firms or third parties. Interested candidates are welcome to submit their application independently.