Workforce Planner

WHO WE ARE 

Known best as the 'Undisputed King of Trainers', JD Sports reigns supreme as one of the biggest and best global Sports Fashion brands across footwear and apparel. 

Founded in 1981 in Greater Manchester UK, JD Group has achieved remarkable growth through rapid global expansion, now standing as the leading global sports fashion retailer. With over 3,400 stores worldwide, we strive to inspire the emerging generation through a captivating connection to the universal culture of Sport, Music, and Fashion. 

In 2017, JD Sports first launched within the Australian market and has since expanded to 60+ stores. We currently operate in NSW, VIC, QLD, WA, SA & TAS, with plans for continued future growth. Our mission is to offer unparalleled service and style to all our consumers. 

Working at JD Sports is a state of mind, an attitude and way of challenging the norm. We do not conform; we create our own path and are elite within our field. And now, we’re seeking talented and passionate individuals to join our team. 

THE ROLE 

JD Sports is seeking a passionate and driven Workforce Planner in this newly created role that will play a critical part in shaping the future of our ANZ store network. This position will lead the ongoing deployment and optimisation of workforce planning tools including Dayforce, ensuring compliance with rostering legislation while supporting strategic labour forecasting and workforce initiatives. 

With significant infrastructure investment underway, the Workforce Planner will help design how we forecast, plan, and structure our Retail teams. By partnering closely with the Retail Leadership and People team, this role will optimise new systems and help lay the foundations to support our ambition to grow our retail fleet to over 100 stores, whilst strengthening our investment in our People at all touch points.  

Reporting into the Retail Director ANZ, this role will be responsible for, but not limited to: 

Workforce Planning & Forecasting 

• Contribute to strategic workforce planning initiatives, including recruitment, retention, and talent development 
• Develop and maintain robust forecasting models to support future workforce needs and business growth 
• Leverage data and workforce planning tools to deliver accurate staffing forecasts and scenario modelling 
• Anticipate workforce demand shifts by analysing historical data, promotional calendars, and external market trends 

Rostering & Compliance 

• Partner with Retail teams to develop effective, optimised rosters across 70 sites, ensuring efficient workforce utilisation 
• Ensure rosters comply with relevant awards and contractual obligations 
• Monitor roster compliance and workforce allocation, delivering regular reporting and actionable insights 
• Collaborate with Retail leadership and the People team to align staffing levels with trading patterns and customer demand 

Data & Insights 

• Provide clear, data-driven insights to support informed decision-making at operational and strategic levels 
• Track and evaluate the impact of workforce initiatives to identify gaps, measure effectiveness, and drive optimisation 

Continuous Improvement & Capability Building 

• Drive continuous improvement across rostering, scheduling, and workforce planning processes 
• Lead, coach, and partner with internal stakeholders to build workforce planning capability across the Retail network 
• Share expertise and promote best practices to foster a culture of continuous learning and strategic workforce planning excellence 

Market Awareness 

• Stay up to date on competitor activity, consumer behaviour, and local market dynamics to inform planning decisions 

WHO YOU ARE  

• Minimum 3-5 years’ experience in workforce planning, rostering, or workforce analytics, ideally in a retail or shift-based environment 
• Familiarity with workforce management platforms – experience with Dayforce preferred but not essential  
• Strong analytical and reporting skills; confident using Excel and HRIS/rostering systems 
• Understanding of Australian and New Zealand compliance related to hours, breaks, and casual contracts 
• Previous experience with Australian and New Zealand Award interpretation  
• Experience in labour forecasting and peak planning preferred 
• Exposure to project work, change management, or retail system implementations an advantage 

WHAT’S IN IT FOR YOU? 

• Monthly culture committee events  
• Central CBD location  
• Pre-pay day lunches  
• Birthday leave  
• Competitive Salary  
• One month paid parental leave  
• Referral bonus scheme  
• Training and development to evolve and shape your career   
• Opportunity to progress across all areas of the business including Retail, Support Office and our Distribution Centre   
• Treat yourself with our attractive staff discount! This can also be used for friends and family   
• Access to our Employee Assistance Program & Mental Health champions  

We are passionate about connecting with driven and skilled individuals who are invested in their development, so that together we can evolve our brand's success, alongside evolving your career.  

JD values diversity and inclusion and champions a culture where everyone feels, valued, included, and celebrated.  

What are you waiting for? Apply today and kick start your JD Sports Journey. 

Please note, by applying for this role, you consent to us completing a Work Rights check to verify your working rights where required.