Business Analyst

WHO WE ARE 

Known best as the 'Undisputed King of Trainers', JD Sports reigns supreme as one of the biggest and best global Sports Fashion brands across footwear and apparel. 

Founded in 1981 in Greater Manchester UK, JD Group has achieved remarkable growth through rapid global expansion, now standing as the leading global sports fashion retailer. With over 3,400 stores worldwide, we strive to inspire the emerging generation through a captivating connection to the universal culture of Sport, Music, and Fashion. 

In 2017, JD Sports first launched within the Australian market and has since expanded to 60+ stores across all Australian states and New Zealand, with plans for continued future growth. Our mission is to offer unparalleled service and style to all our customers. 

Working at JD Sports is a state of mind, an attitude and way of challenging the norm. We do not conform; we create our own path and are elite within our field. And now, we’re seeking talented and passionate individuals to join our team. 

THE ROLE 

The Business Analyst plays a pivotal role in driving JD Sports’ strategic retail evolution, working at the heart of projects that shape how we operate, grow, and deliver for our customers. From store operations and merchandise to supply chain, HR, finance, and digital – no two days look the same. 

As a trusted partner to cross-functional teams, you’ll translate business needs into clear, actionable insights. You’ll map out current and future state processes, assess change impacts, and ensure each solution aligns with our goals. Whether you’re running workshops, supporting system enhancements, or testing new features, your work will unlock smarter, more connected ways of working across JD.  

This role is ideal for someone who thrives in fast-paced environments, loves solving complex problems, and is passionate about turning strategy into real-world results. 

Reporting into the Strategy Delivery Manager, this role is responsible for, but not limited to: 

• Collaborate with stakeholders to identify and document business requirements for various JD Sports Strategic projects 
• Conduct workshops and interviews to elicit detailed information regarding project objectives and deliverables 
• Identify common issues as problems and deliver solutions that will address root cause 
• Document requirements, test cases and user documents 
• Support project managers in developing project plans, timelines, and budgets 
• Monitor project progress, identify potential risks, and recommend mitigation strategies 
• Support user acceptance testing (UAT) to ensure project deliverables meet business requirements 

WHAT WE’RE LOOKING FOR? 

• Bachelor’s degree or Diploma in Business Administration, Technology, Finance, or a related field 
• Strong analytical skills with proficiency in data analysis tools (e.g., Excel, SQL, Tableau) 
• Exposure to enterprise retail systems (e.g. Ecommerce, POS, ERP) 

WHAT’S IN IT FOR YOU? 

• Birthday leave 
• Competitive Salary 
• One month paid parental leave 
• Referral bonus scheme 
• Training and development to evolve and shape your career 
• Opportunity to progress across all areas of the business including Retail, Support Office and our Distribution Centre 
• Treat yourself with our attractive staff discount! This can also be used for friends and family 
• Access to our Employee Assistance Program & Mental Health champions 

We are passionate about connecting with driven and skilled individuals who are invested in their development, so that together we can evolve our brand's success, alongside evolving your career. 

JD values diversity and inclusion and champions a culture where everyone feels, valued, included, and celebrated. 

What are you waiting for? Apply today and kick start your JD Sports Journey. 

Please note, by applying for this role, you consent to us completing a Work Rights check to verify your working rights where required.