Email Marketing SpecialistHybrid

Who We Are

iSelect and Compare the Market are trusted, well‑known brands dedicated to helping millions of Australians compare and buy personal finance and household products such as insurance, energy, and loans. Together, we provide a seamless, customer‑focused experience that makes it easier for Australians to find the right products to suit their needs.

What You’ll Be Doing

As a Customer Communications Specialist, you’ll play a key role in shaping how we connect with our customers across digital channels. You’ll own the creation and execution of customer communications, using data and insight to optimise performance and deliver commercial outcomes.

This is an individual contributor role with senior‑level accountability, managing content and campaigns across multiple verticals and contributing directly to QS and revenue targets.

You’ll be responsible for:

• Developing and executing content plans aligned to business and vertical objectives
• Writing and editing high‑quality email, SMS and app push content for both brands
• Building and deploying campaigns in Salesforce Marketing Cloud (SFMC)
• Managing always‑on and ad hoc campaigns across multiple customer segments
• Ensuring best‑practice QA across links, personalisation and device rendering
• Tracking and analysing KPIs including open rates, CTR, conversions and revenue
• Preparing performance insights and recommendations for key stakeholders

What’s In It For You

At Compare the Market and iSelect, we’re all about helping people make smart choices – and joining us might just be yours.

We offer an environment where your ideas are heard, your contributions are valued, and your growth genuinely matters. Collaboration is part of our DNA, and you’ll be joining a supportive, forward‑thinking team where you can do meaningful work (and be recognised for it!).

We’re guided by three shared values that shape how we work, how we treat each other, and how we show up for our customers – Drive, Noble Intent and All Together.

Plus, we offer a range of great perks to help you thrive:

• Vibrant and social community with regular events and celebrations

• Flexible work options – one day WFH each week or a 9‑day fortnight

• Additional leave including ‘ME’ leave and Volunteer Day leave

• Option to purchase extra leave

• Return‑to‑Work bonus for returning parents

• Quarterly awards and recognition program

What Sets You Apart

We’d love to hear from professionals who:

• Have 5+ years’ experience in email, CRM or digital communications

• Are highly proficient in Salesforce Marketing Cloud or a similar ESP

• Write clear, compelling copy across email, SMS and app notifications

• Understand customer lifecycle marketing and segmentation

• Use data and insights to continuously optimise campaign performance

• Excellent stakeholder communication and collaboration skills.

Sound like a good fit? Let’s talk.

At Compare the Market and iSelect we’re proud to be an Equal Opportunity Employer and embrace diversity.

This role is available to candidates with unlimited Australian working rights only. Sponsorship is not available.

Compare the Market and iSelect are committed to protecting your privacy. All applications and personal information are kept confidential and securely stored in line with Australian privacy laws, used only for recruitment purposes, and not shared with third parties outside the Auto & General Holdings Group without your consent.