Comparison Expert

About us:

At iSelect, we’re passionate about helping Australians reduce their household bills and save money, time and effort. We are Australia’s go-to destination for comparison across insurance, utilities and personal finance products made available from our range of providers. We compare from a wide range of Australia’s leading brands and our highly trained experts help customers compare, select and save.

We don’t just want to know what you can do; we want to know who you are. This means getting to know you beyond your resume/CV. After we receive your application, you’ll be invited to complete a short assessment that offers a preview of this role with simulated scenarios you’ll likely face on the job. The assessment will take around 10 minutes to complete and is focused on assessing skills in sales, resilience, motivation, and communication. We’ll use this assessment during our interview process to fully assess your skill set and fit for our team.

What you do:

Embark on a rewarding sales journey where customer experience takes center stage. Your ability to connect with customers and enhance their overall experience will be the driving force behind your success. By prioritizing their needs and satisfaction, you'll not only excel in a sales capacity but also build lasting relationships. With our comprehensive training and support, you'll master the art of consultative selling, ensuring that every interaction is a seamless blend of meeting customer needs and driving sales success. Join us in making a meaningful impact on customers' lives while unlocking significant achievements in your sales career.

What you need:

• Experience in either call centres, phone-based sales or selling insurance – desirable
• Demonstrated commitment to providing an outstanding customer experience
• Strong motivation in meeting and exceeding KPI’s
• You possess resilience and motivation, demonstrating the capability and determination to engage in multiple consecutive outbound sales calls 
• The ability to problem solve and encourage people to make informed decisions
• Good learning agility to be able to use multiple and sometimes complex computer systems
• Thrive in a fast-paced and dynamic environment
• Highly engaged and collaborative, you enjoy being a key member of a high performing team
• Flexibility to work from home and in the office; you must have a quiet, secure, and private workspace.

Flexible Working Environment:

• Available to work from home and in our CBD office, Monday to Friday between 8am-8pm (AEST) on a rotating roster
• Internet: you need to have access to fast and reliable internet connection
• We will provide you with all the necessary hardware and software including computer, monitor, headset etc

What’s in it for you:

• Hybrid & Flexible Working – Save time commuting, we have the option to split your time working both in our office and from home. 3 days in our CBD office – Tuesday, Wednesday & Thursday
• Professional Development – We encourage ongoing learning and development with free access to the full Linkedin Learning Library, our own in-house learning Academy and regularly run initiatives such as our relationship with ‘Juno Adaptive Leaders Program’ which enable you to continually upskill  
• Recharge Days – For the times when you just need to take a break, we offer three extra days to use at your discretion (yes, in addition to your 20 days Annual Leave! 
• Referral Bonus – Earn yourself an extra $1500 by referring another superstar to join our team 
• Salary packaging – we can help you to maximise your salary with options such as novated leasing. 
• Paid Parental Leave (for both primary & secondary caregiver) and a Return to Work Bonus for when you’re ready to come back.
• Income Protection Insurance - a monthly income replacement benefit (after a waiting period) if you are medically certified as unable to work due to an injury or illness that is not work related. 
• Wellbeing Centre – Our online platform which provides education, support and tools to help you live a healthier and happier life – find online yoga, cardio & boxing classes, healthy recipes and meditation & mindfulness tools. 
• Employee Assistance Program – Free access to qualified psychologists and coaches who can assist you with the demands of work and home life. 
• Rewards Platform – A simple way of saving money for you and your family by offering you instant discounts and cashback at hundreds of retailers. Earn and redeem points while you spend! 
• Annual iStar trip – We love to reward and recognize our employees, whether you’ve gone above and beyond or consistently upheld our Values of ‘Being Brave’, ‘Keeping it real’, ‘Celebrate’ and ‘Have Heart’. Last year our award winners went to Chiang Mai in Thailand!  

Please note all applicants must have full working rights and will need to complete full background checks including Police Checks

iSelect recognises the value of an inclusive and diverse work environment. We believe everyone deserves the same opportunities in life, regardless of gender or identity, sexual orientation, race, ethnicity, religion, disability, or age. We actively encourage applications from all candidates, including Aboriginal and Torres Strait Islander peoples, the LGBTQI+ community and people with disabilities

For individuals with disabilities that need additional assistance at any point in the application and interview process, please email careers@iselect.com.au