Principle P&C Business Partner

About us:

At iSelect, we’re passionate about helping Australians reduce their household bills and save money, time and effort. We are Australia’s go-to destination for comparison across insurance, utilities and personal finance products made available from our range of providers. We compare from a wide range of Australia’s leading brands and our highly trained consultants help customers compare, select and save.

What's in it for you:

• Flexible working options: 9-day fortnight or 1-day WFH
• Competitive salary with annual reviews + bonus/STI potential
• Supportive culture: Join a close-knit HR team and business that value true partnership
• Career Opportunities
• A free coffee each day, a funky café and a state of the art work space
• An impressive Employee Benefits Programs
• The opportunity to work with a well-known, household brand and public listed company

How you fit:

The purpose of the Principal P&C role is to deliver strategic impact by influencing senior stakeholders and reviewing HR products during the design phase across both businesses, constructively challenging decisions, and confidently saying no when required.

Within the assigned client group, the role aligns people strategies with commercial objectives, using business and financial data to inform evidence-based, measurable HR initiatives that drive organisational performance. For their respective client group it leads and provides expert guidance on restructures, workforce planning, and succession, playing the primary role in change management and communication.

Additionally, the role leads the end-to-end management of complex conduct, medical, and performance matters, ensuring all processes and documentation meet legal, policy, and best practice standards with accuracy, consistency, and sensitivity. Implementing robust frameworks that tackle the root causes of P&C cases while strengthening business and leadership capability through training.

What you do:

Stakeholder Management

• Act as a business leader who says “no” when required, pushes a difficult perspective and influences other leaders. Constructively challenge decisions which are not in the best interest of the organisation.
• Partner with the business to drive operational goals through their people, operating as an embedded advisor with a seat at the table in key leadership forums.
• Stakeholder management, extends past an internal audience, often represent the organisation in external forums, such as industry groups, employer associations, and government consultations

Business Data Analysis and Interpretation

• Analyse key business metrics such as revenue, profit margins, productivity, and workforce costs to identify trends, risks, and opportunities that impact organisational performance.
• Interpret financial statements and operational data to understand the broader business context and inform HR decision-making.
• Evaluate the financial impact of HR programmes and interventions ensuring they deliver measurable value to the business.
• Prepare business cases for HR initiatives, clearly articulating expected return on investment and alignment with organisational goals.

Product Development and Lifecycle Management

• In partnership with the Organisational Development team apply commercial insights to the design, launch, and continuous improvement of HR products, ensuring they address real business challenges and deliver measurable outcomes.
• Monitor the performance and uptake of HR products, using data to refine features, improve user experience, and maximise return on investment.

Case Management and Industrial Disputes

• Demonstrated expertise and ability to manage all conduct, medical, and performance-related cases, including the ability to prepare and deliver comprehensive documentation such as scripts, interview guides, warning letters, doctors’ letters, separation letters, and termination letters. This includes ensuring all correspondence and case management processes are handled in accordance with legal requirements, organisational policies, and best practice standards, while maintaining accuracy, consistency, and sensitivity throughout.
• Manage and resolve complex industrial disputes, grievances, and claims, including representation at Fair Work Commission or other tribunals as required.
• Provide guidance and support to managers on handling employee relations issues, including disciplinary and performance matters.
• Design and deliver conduct and performance frameworks and training to managers and HR colleagues as required.

Principle HR Business Partnering

• Offer expert guidance on business unit restructures, workforce planning, and succession planning, including leading change management and communication activities.
• Collaborate with iSelect commercial leaders to develop and support a 12–24-month people plan, ensuring alignment with business objectives and stakeholder input.
• Establish and maintain a consistent operating rhythm with assigned business units, as well as with internal People & Culture teams, to ensure coordinated service delivery and effective feedback mechanisms.
• Take ownership of the ongoing optimisation and maturity of key people processes for the assigned client group        

What you need:

• Tertiary qualification in Business, Human Resources or related discipline with a strong academic record and a commitment to ongoing professional development.
• Postgraduate qualifications in Human Resources or related discipline highly desirable
• Extensive and advanced technical expertise in Human Resources, Industrial Relations and Employee Relations demonstrated across a range of complex and diverse organisational environments.
• Comprehensive and authoritative knowledge of human resources legislation, regulatory frameworks, and industrial instruments, including expert-level interpretation and strategic optimisation of Awards and Enterprise Agreements.
• Significant experience leading complex projects and organisational change initiatives, with a demonstrated ability to independently select, tailor, and apply advanced project and change management methodologies to achieve business outcomes.
• Exceptional written and verbal communication skills, with a demonstrated ability to produce high-level documentation, reports, and correspondence for senior stakeholders, and to communicate complex concepts with clarity and impact.

If you are someone who fosters team spirit, has resilience and aspires to continue learning and developing their skills to drive commercial outcomes, you will have tremendous success in helping us achieve our progressive growth agendas. High energy levels and a love of having fun are also important to working in this energetic business.

What’s next:

• We genuinely appreciate the time and effort you have taken to apply and you will hear back from us regarding your application
• We can be flexible with interview times, and these will be conducted either over MS teams virtually or face to face
• Please note all applicants must have full working rights and will need to complete full background checks including Police Checks

iSelect recognises the value of an inclusive and diverse work environment. We believe everyone deserves the same opportunities in life, regardless of gender or identity, sexual orientation, race, ethnicity, religion, disability, or age. We actively encourage applications from all candidates, including Aboriginal and Torres Strait Islander peoples, the LGBTQI+ community and people with disabilities.