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Program and Portfolio Manager – Digital & Global Transformation (Hybrid: Sunnyvale, CA) W2 OnlyHybrid

Work TypeContract/Temp
Positions3 Positions
Job no: ISIJP00008852
  • 5 Month contract opportunity - W2 (No C2C)
  • Compensation: $100 - $140/hr
  • Hybrid: 1090 Kifer Rd., Sunnyvale, CA, 94086


Intuitive Surgical, in cooperation with our recruitment partner Raise, are hiring. We’re a global technology leader in minimally invasive care and a pioneer of robotic-assisted surgery. Working closely with hospital teams, we’re developing integrated solutions that help enable physicians to get patients back to what matters most. Our technology has been used in nearly 10 million operations across 67 countries.

Together, we’ve dedicated more than two decades for innovating for better care through enhanced experiences, improved efficiencies, and reduced cost of care. In this role, you will join a team committed to taking big leaps forward for a global community of healthcare professionals and their patients.


Primary Function of Position:

We are currently looking for a strategic, seasoned Program & Portfolio individual to join our Project Management (PMO) Team. This team provides portfolio, program and project management excellence to prioritize, plan, and execute across business application and shared service projects, including 3rd party applications platforms use to enable Intuitive Surgical IT transformation initiatives.

The right candidate is a technology and business quick study with a strategic mindset, able to creatively drive complex technical programs. This role is focused on Intuitive Surgical enterprise business systems.

Projects will span across a broad range from ideation, evaluation to implementation of new software systems, scale up for product launches, system upgrades & facility expansions.

Exposure to large enterprise solutions like Workday, Salesforce, S/4 ERP and Data Warehouses (Snowflake) systems will be beneficial. Medical or Healthcare vertical experience preferred. Big 4 Consulting experience desired

10+ years of experience working across business and IT with strong program delivery experience will be key differentiators.


Roles & Responsibilities:

  • The successful candidate will report to the Senior Manager of Project and Portfolio Management and will lead projects focused on majority of business processes transformations on business applications and existing processes for example record to report, order to cash, quote to cash and procure to pay replacement or new product introduction.
  • This role will also help develop and establish program and portfolio management best practices standards and processes. Create metrics and dashboards to measure process efficiencies to validate results. Drive program implementation working closely with subject matter experts.
  • Lead and work with organizational cross-functional teams to ensure on time, on budget, quality initiatives that support Intuitive Surgical business & technology strategies.
  • Ensure solutions meet agreed quality criteria, address project issues and risks, and build trusted relationships between delivery teams and business partners.
  • Collaborate closely with project stakeholders, to understand their requirements, provide expert advice on effort estimates and overall project feasibility, secure appropriate resourcing from business and IT teams, ensuring alignment of project with organizational objectives.
  • Develop strong working relationships with the business and technology teams to ensure overall program success.
  • Bring knowledge of both Waterfall and Agile Project Management methodologies, processes, and tools: including scope management, schedule management, quality management, resource management, procurement, change management, risks & issues management.
  • Apply business domain and technical acumen to ramp up quickly on Intuitive Surgical IT products, technologies, infrastructure, change management, development, and release management processes.

Portfolio Management Functions

  • Conduct reviews monthly with senior business and IT executives, stakeholder committees, the steering committee, and other relevant bodies. Do so to validate and assess the project portfolio, execute change, and reprioritize as necessary to meet business needs.
  • Conduct regular meetings with functional senior executive bodies. Inform them of any issues with the performance of individual projects within the portfolio. Confirm that the use of resources and funding is on plan and highlight any variances.
  • Partner with business functions to create IT Roadmaps, and associated business cases, to drive short and long-term IT investment.
  • Conduct regular meetings with functional senior executive bodies. Inform them of any issues with the performance of individual projects within the portfolio. Confirm that the use of resources and funding is on plan and highlight any variances.

Project Management Functions:

  • Partner with business PM to organize and lead core team and executive steering committee meetings incl., status reports to the project sponsor and steering committee.
  • Drive resolution of constraints, conflicts and other challenges that could impact timely and successful execution of projects.
  • Provide clear communication to the organization on project status, critical path, as well as potential areas of risk. Create & manage project plan and assign tasks to team members.
  • Manage (including ensuring the quality of) project deliverables in line with the project plan:
  • Kick Off Presentation
  • Detailed Project Schedule in MS Project/Smartsheet
  • Project Budget vs. Actuals
  • Business Blueprint
  • Test Plan
  • Training Plan
  • Organization Change Management engagement – stakeholder analysis, communication plans, training material and end user training, solution adoption.
  • Record, manage project issues and escalate when necessary, ensuring resolution on a timely basis.
  • Ensure compliance to internal business and quality system requirements and to external regulatory standards.
  • Proven ability to lead, influence and work well at all levels of an organization and in a cross functional team environment. Strong communication and presentation skills
  • Experienced in managing partnership with third-party system integrators, SAP Services, and other service providers in a project implementation.


Skills, Experience, Education, & Training:

  • MS Office, Tableau, Smartsheet and JIRA
  • Experience with supervising people desired.
  • Certification in project management (PMP) or Scrum Master (CSM) desired
  • MS or MBA preferred or equivalent work experience.


Please note that this is a contract role providing services to Intuitive through our direct sourcing partner, Raise who manages Intuitive’s Contractor Talent Community. If you are selected for this role, you will be employed by Raise and will not be an employee of Intuitive.

Work with an Award Winning Employer:

  • Best Places to Work, Glassdoor Employees’ Choice, 2019 (#12 of 100), 2020 (#7 of 100)
  • America’s Best Midsized Employers, Forbes, 2019 (#149 of 500)
  • Top 150 Places to Work in Healthcare, Becker’s Hospital Review, 2019
  • Top CEOs, Glassdoor, 2019 (#9 of 100)

Raise and Intuitive are Equal Employment Opportunity Employers. We provide equal employment opportunities to all qualified applicants and employees, and prohibit discrimination and harassment of any type, without regard to race, sex, pregnancy, sexual orientation, gender identity, national origin, color, age, religion, protected veteran or disability status, genetic information or any other status protected under federal, state, or local applicable laws. We will consider for employment all qualified applicants with arrest and conviction records in accordance with fair chance laws.

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