- 1-year contract opportunity - W2 (No C2C)
- Compensation: $50 - $65.50/hr
- Onsite: Sunnyvale CA, Atlanta GA
Intuitive Surgical, in cooperation with our recruitment partner Raise, are hiring. We’re a global technology leader in minimally invasive care and a pioneer of robotic-assisted surgery. Working closely with hospital teams, we’re developing integrated solutions that help enable physicians to get patients back to what matters most. Our technology has been used in nearly 10 million operations across 67 countries.
Together, we’ve dedicated more than two decades for innovating for better care through enhanced experiences, improved efficiencies, and reduced cost of care. In this role, you will join a team committed to taking big leaps forward for a global community of healthcare professionals and their patients.
Primary Function of Position:
The Sr. Operational Excellence (OpEx) Engineer will be responsible to support the Regulatory Affairs & Quality Assurance (RAQA) organization and some strategic business related programs to achive the annual improvement goals. Works collaboratively with RAQA teams to provide best practices guidance in identifying opportunities, planning and executing initiatives to maximize efficiencies, achieve annual goals. Leads key Lean Quality projects such as reduction in rework, reduction in quality notifications, etc., and improves product quality processes, leading Kaizen events, process mapping, 5s, or other lean tools. Use Gemba to identify and implement improvements on the production floor.
Roles & Responsibilities:
- Reporting to the Sr. Manager, RAQA OpEx, the Sr. OpEx Engineer is responsible for creating and supporting a quality culture by driving activities across the organization to manage continuous process/quality improvement programs that strongly align with the organization's standards and customer needs while meeting all applicable Medical Device Regulations and Standards.
- S/he may lead CAPAs and collaborate with subject matter experts on various activities in addition to supporting other improvement initiatives.
- S/he will evolve existing processes/systems to ensure timely escalation identification of product quality & compliance issues within a closed loop quality management system.
- Work to collect and analyze data, drive rigorous root cause analyses and facilitate cross-functional discussions to ensure we are seeing 'all the way around' issues for complete resolution.
- S/he may lead internal audits as necessary..
Skills, Experience, Education, & Training:
- Minimum Bachelor’s Degree in engineering or a related field
- Advanced degree (Master’s in Engineering or a related field) preferred
- Minimum 8+ years of progressive hands-on experience; or equivalent combination of education and experience.
- Strong interpersonal and communication skills
- Ability to scale and deliver presentations based on audience background.
- Knowledge of Quality Systems Regulations (21 CFR 820), ISO 13485 and ISO 14971 preferred.
- Knowledge and hand on experience with Process improvement tools and methodologies (Lean, Six Sigma). Green or Black Belt Certification in Lean or Six Sigma is preferred.
- ASQ certification (CQE) is a plus.
- Experience gathering/processing internal and external requirements.
- Business Acumen - has demonstrated business knowledge and ability to display the linkage between projects and desired business results.
- Proven ability to drive creative problem solving related to product and process issues.
- The ability to collaborate effectively with product and/or process subject matter experts in a cross-functional team environment is required.
- Technical aptitude is required to collect and analyze data for determining an improvement strategy.
- Ability to navigate multiple projects with changing priorities. Ability to execute to project timelines. Project Management experience and certification preferred.
- Strong analytical, problem-solving and RCA skills.
- Ability to travel up to 10% of the time.
Please note that this is a contract role providing services to Intuitive through our direct sourcing partner, Raise who manages Intuitive’s Contractor Talent Community. If you are selected for this role, you will be employed by Raise and will not be an employee of Intuitive.
Work with an Award Winning Employer:
- Best Places to Work, Glassdoor Employees’ Choice, 2019 (#12 of 100), 2020 (#7 of 100)
- America’s Best Midsized Employers, Forbes, 2019 (#149 of 500)
- Top 150 Places to Work in Healthcare, Becker’s Hospital Review, 2019
- Top CEOs, Glassdoor, 2019 (#9 of 100)
Raise and Intuitive are Equal Employment Opportunity Employers. We provide equal employment opportunities to all qualified applicants and employees, and prohibit discrimination and harassment of any type, without regard to race, sex, pregnancy, sexual orientation, gender identity, national origin, color, age, religion, protected veteran or disability status, genetic information or any other status protected under federal, state, or local applicable laws. We will consider for employment all qualified applicants with arrest and conviction records in accordance with fair chance laws.
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