IT Organizational Change Management (OCM) Lead (Hybrid: Sunnyvale, CA) W2 OnlyHybrid

• 6 Month contract opportunity - W2 (No C2C)
• Compensation: $80 - $100/hr
• Hybrid: 1090 Kifer Rd., Sunnyvale, CA, 94086

Intuitive Surgical, in cooperation with our recruitment partner Raise, are hiring. We’re a global technology leader in minimally invasive care and a pioneer of robotic-assisted surgery. Working closely with hospital teams, we’re developing integrated solutions that help enable physicians to get patients back to what matters most. Our technology has been used in nearly 10 million operations across 67 countries.

Together, we’ve dedicated more than two decades for innovating for better care through enhanced experiences, improved efficiencies, and reduced cost of care. In this role, you will join a team committed to taking big leaps forward for a global community of healthcare professionals and their patients.

Primary Function of Position:

Joining Intuitive Surgical means joining a team dedicated to using technology to benefit patients by improving surgical efficacy and decreasing surgical invasiveness, with patient safety as our highest priority. Human Resources is the people business of Intuitive Surgical. We attract, manage and engage our talent through advanced programs and global processes to support every employee in understanding how they contribute to our business, how they can develop professionally and how they can maximize their personal potential.

Opportunity:

If you exemplify our values and want to be part of a Company that is passionate about providing value for the patients and customers we serve, this is your role. The Information Technology Team continuously strives to enable business functions by implementing new business applications and delivering continuous improvements to business systems and capabilities. The IT Organizational Change Management Lead is key to the success of such initiatives undertaken by the Information Technology project teams. The IT OCM Lead will be part of these project teams and will be responsible for the deployment of project specific OCM plans, sponsor roadmaps, stakeholder and risk mitigation plans, and communications and training plans to optimize stakeholder engagement and adoption for large IT projects and business driven initiatives.

Roles & Responsibilities:

• Develop and execute OCM strategies to raise awareness, educate, and prepare impacted stakeholders on new processes and role changes, and the implementation of the new solution.
• Leverage IT PMO and OCM methodologies and tools to effectively manage change and enable digital transformation.
• Confirm Executive Sponsorship and ensure active and visible support is demonstrated by leadership through every phase of the project.
• As part of project delivery, evaluate and assess the impact of change to Intuitive’s systems, processes, and people.
• Develop and execute a comprehensive communication plan throughout all phases of the project lifecycle to help raise awareness, build understanding, foster acceptance, and secure adoption.
• Stand up an internal Change Champion/Super User Network to socialize processes, manage expectations, and support their teams.
• Develop training strategy and educational content for end users to acquire new information and develop new skills or processes required to perform their jobs.
• Assess business readiness for change and develop a mechanism to collect metrics and measure rate of adoption.
• Partner closely with IT and Business Project Managers to ensure the integration of change management activities within the overall project plan.
• This role is responsible for managing and supporting initiatives undertaken by IT across various domains such as Business Applications, Infrastructure, and Security.

Skills, Experience, Education, & Training:

• 5 – 10 years of experience leading Change Management, designing, developing, and implementing Change Management methodologies and standards at an organizational level.
• 5 – 10 years of experience in IT Training & communication
• Highly developed consultative, facilitation, project management and presentation skills
• Excellent interpersonal and communication skills, strong analytical skills, and ability to deal with ambiguity in a rapidly changing business environment.
• Bachelor’s degree in a business or HR discipline preferred; advanced degree a plus
• We are an AA/EEO/Veterans/Disabled employer

Please note that this is a contract role providing services to Intuitive through our direct sourcing partner, Raise who manages Intuitive’s Contractor Talent Community. If you are selected for this role, you will be employed by Raise and will not be an employee of Intuitive.

Work with an Award Winning Employer:

• Best Places to Work, Glassdoor Employees’ Choice, 2019 (#12 of 100), 2020 (#7 of 100)
• America’s Best Midsized Employers, Forbes, 2019 (#149 of 500)
• Top 150 Places to Work in Healthcare, Becker’s Hospital Review, 2019
• Top CEOs, Glassdoor, 2019 (#9 of 100)

Raise and Intuitive are Equal Employment Opportunity Employers. We provide equal employment opportunities to all qualified applicants and employees, and prohibit discrimination and harassment of any type, without regard to race, sex, pregnancy, sexual orientation, gender identity, national origin, color, age, religion, protected veteran or disability status, genetic information or any other status protected under federal, state, or local applicable laws. We will consider for employment all qualified applicants with arrest and conviction records in accordance with fair chance laws.

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