Rostering Coordinator - Residential Aged Care

The Role

We have an exciting and fast paced opportunity to join the Infinite Operational team in the role of Rostering & Staffing Specialist. This Full-time site-based position reports directly to our General Manager, and is integral to all staffing at our stunning Rose Court - Gilles Plains South Australia.

Rose Court Aged Care - Rose Court Nursing Home | Infinite Care.

The key purpose of this role will be to lead, communicate and manage all front-line roles that work on day, afternoon and night shift patterns enabling us to delivering operational stability for our residents, their families and visiting health professionals. The Rostering & Staffing Specialist operates in a fast paced, dynamic and highly supportive team that love performing their roles with the upmost professionalism, high quality and efficient ways of working that underpins our culture. 

Key Responsibilities

• Working off our daily master rosters you will lead all roster management, backfilling of shifts & requests for new shifts across our direct, contracting and labour hire workforce.
• Partner closely with our corporate workforce optimisation team to ensure our rostering system data is accurate, up to date and enables forecasting for better resource management.
• You will lead all interactions with staff on site on fortnightly allocations, roster changes, picking up additional shifts and communication of “available/new” shifts available ensuring all daily shifts are filled and have back-ups.
• You will lead all training and user access to our timekeeping system and related troubleshooting.
• Appreciate and commit to maintaining confidential rostering information as per our company policies and code of conduct expectations.
• Partnering with our site Leadership team you will play a pivotal role in ensuring our 24/7 facilities operational has adequate staff at all times including casual backups and trouble-shoot roster gaps.
• Be a high contributor to continuous improvement projects on process, engagement, experience and systems so our operations run smoothly for our residents and their families.

You will offer?

• Extensive Staff (direct, contractors and labour hire) rostering experience is mandatory.
• You thrive working directly with operational teams, being the single point of contact to ensure our staff have the right rostering information to carry out their roles.
• Fast paced roles are perfect for you – you could almost be a professional “juggler” whilst carrying yourself cool under pressure.
• Being an excellent communicator, your attention to detail both via phone, email and in person is your super-power.
• Working with our staff and residents you hold a valid NDIS Clearance or very happy to obtain one to operate within our facility.
• Experience with Roster “Bid Manager” tools that communicate online extra shifts is highly regarded.
• Experience working with a broader rostering team and site senior administrators so you can align, improve and strengthen our staff rostering outcomes delivering operational stability.

Why Work with Infinite Care

• Fitness Passport - discounted fitness and wellbeing access.
• Discounted Health Insurance through leading providers.
• Free in‑house and online training programs for continuous development.
• Employee Assistance Program (EAP)
• Work‑Rite Micro PD modules - free professional development for all employees.
• Salary packaging benefits as a not‑for‑profit provider for permanent employees.
• Veterans encouraged to apply - we proudly support Defence community pathways.

 As part of being an Infinite Aged care employee you will be required to complete pre-employment checks.

If you would like to know more about us or this position before applying, then please reach out to our recruitment specialist managing this assignment – Teri - teri.vallely@infin8care.com.au