People & Culture Business Partner

People & Culture Business Partner

Infinite Care is a leading aged care provider committed to delivering high‑quality, person‑centred care across Australia. We’re a values‑driven organisation focused on supporting our people so they can support our residents.

Residential Aged Care Providers Australia | Infinite Aged Care

Due to continued organisational growth, we are expanding our People & Culture Business Partnering team to support leaders navigating increasingly complex people challenges. 

About the Role

As a People & Culture Business Partner, you will be a trusted advisor, partnering closely with leaders across your portfolio to deliver practical, people‑focused solutions. The role combines hand-on operational people support – including performance management and investigations – with strategic initiatives that build capability, strengthen culture, enable high performance and enhance employee engagement. You’ll join an established People & Culture team that values practical solutions, sound judgement, and supporting each other through people challenges. 

Based in either Gold Coast or Brisbane, with flexible hybrid work, this role is ideal for an experienced HR professional who enjoys complexity and variety, balancing risk, compliance and compassion with a strong service delivery mindset in a purpose-led industry. 

What You’ll Be Doing

• Partnering with leaders on a wide range of employee relations matters, including performance management, grievances, conduct and complex people issues.
• Coaching and influencing leaders to build capability, confidence, and strong people leadership practices.
• Ensuring compliance with industrial instruments, legislation, and P&C policies while proactively managing workforce risks.
• Leading or supporting organisational change, engagement initiatives, and cultural programs.
• Analysing people data to identify insights, risks and opportunities for strategic interventions.
• Contributing to culture, engagement and leadership capability initiatives aligned to organisational priorities.
• Collaborating with Talent Acquisition, L&D, Payroll, and Compliance to deliver seamless people services.
• Acting as a trusted advisor to leaders, building strong relationships across sites and the broader P&C team. 

What You’ll Bring

• Proven experience in HR business partnering roles.
• Strong interpersonal and communication skills with the ability to influence, build trust and manage sensitive conversations.
• Proven experience conducting fair and timely workplace investigations, with strong report writing skills and clear documentation of findings and outcomes.
• High emotional intelligence and confidence navigating complex or high-risk situations.
• Sound knowledge of Australian employment legislation, awards, and ER best practice.
• Ability to manage competing priorities in a dynamic environment.
• Experience in aged care, health, or another highly regulated sector (desirable).
• A relationship-focused, service delivery mindset and a genuine commitment to supporting leaders and teams. 

Mandatory Requirements

• Bachelor’s degree in human resources, Business, or related field (or equivalent experience).
• NDIS Workers Clearance (or ability to obtain)
• Valid Driver’s Licence. 

What’s in It for You

• A role with genuine influence and the ability to shape culture and leadership capability.
• Supportive, collaborative and experienced P&C team with opportunities for growth and development.
• Hybrid working arrangements and flexibility.
• The chance to contribute to meaningful work that directly impacts resident care and staff wellbeing.
• Discounted retail, fuel and technology items via Employee discounts provider – Flare.
• Fitness Passport to access discounted exercise, wellness and sporting facilities e.g aquatic centres
• FREE Employee Assistance Program for family, financial and wellbeing support services.

If you’d like more information before applying, please contact our recruitment specialist Teri at teri.vallely@infin8care.com.au or 07 5667 0815.