Industrial Relations Specialist

The Opportunity

Infinite Aged Care are in growth mode – and with growth comes opportunity.

We are seeking a passionate and experienced Industrial Relations (IR) Specialist to join our People & Culture team in our National Support Office on the Gold Coast. This newly created role offers a rare opportunity to lead and support the organisation’s industrial relations agenda. Reporting to our People Services Manager within a purpose-driven, fast-paced aged care provider, you will thrive on providing expert industrial relations guidance, driving proactive compliance and ensuring organisational readiness in response to evolving legislation and employment practices.

Our Role

As a trusted advisor and strategic partner, your role will:

• Provide expert advice on awards, enterprise agreements, and employment legislation.
• Support complex case management, including grievances and change processes.
• Lead IR policy development and prevention strategies, including sexual harassment compliance.
• Assist in enterprise bargaining processes and build strong relationships with unions.
• Oversee employment contract governance and contribute to legal review processes.
• Partner with Payroll and Workforce Optimisation to ensure that workforce systems correctly reflect industrial instrument entitlements, interpretations and compliance requirements.
• Conduct audits and reviews of role classifications and contract types.
• Monitor regulatory changes and lead implementation of required updates.
• Contribute to acquisition integration, change planning, and workforce consultation.

About you

You’re a confident communicator, trusted advisor, and detail-oriented IR professional with a strong understanding of Australia’s industrial relations framework. You enjoy translating complex obligations into practical, compliant processes and building capability across the organisation.

To succeed in this role, you will have:

• Tertiary qualification in Industrial Relations, HR or related field.
• At least 3–5 years’ experience in IR or employment relations in a complex or regulated industry.
• Proven ability to interpret and apply legislation, awards, and enterprise agreements.
• Experience working with HR/payroll systems to ensure system-based compliance.
• Strong capability in policy leadership, contract review, and cross-functional collaboration.
• Demonstrated experience in managing legislative updates and implementing organisation-wide responses.

Who are we?

Infinite Aged Care is a leading provider of residential aged care services with 17 facilities across Australia. We are passionate about aged care, delivering the highest level of service to our residents and creating long lasting memories. We readily offer our employees the opportunity to broaden their skills and achieve their potential. Residential Care Services Locations | Aged Care Facilities | Infinite Care (infin8care.com.au) 

Why work for us?

• Strong mentorship and support from an experienced P&C and Legal team.
• Support for flexibility, including a hybrid work arrangement.
• A collaborative, down-to-earth team culture where people truly care.
• Grow with us – we are rapidly expanding!
• We are not your average aged care provider – help us Make Aged Care Great and make a real difference in people’s lives.

Benefits

• Fitness Passport to access discounted fitness and wellbeing sessions.
• Access to in-house and online training programs - FREE to all employees.
• Access to our EAP and Flare (employee discounts).
• Work-Rite Micro professional development - FREE to all employees.