Resident Engagement and Wellbeing Coordinator

The Role

We have an exciting and creative opportunity to join our team in the role of Lifestyle Coordinator. This full-time position reports to the Facility Manager, with the support of fellow care workers and assistants to coordinate the activities at our Southhaven facility.  This position is pivotal to the wellbeing of our residents and requires the successful candidate to ensure all residents in the facility receive engaging and creative lifestyle programs which cater to their individual, social and cultural needs.

Key Responsibilities

• Collaboratively develop, implement, manage and evaluate lifestyle programs for all residents in both a group and individualised capacity, whilst managing budgets, overseeing and assessing the value and suitability of the program(s)
• Lead and guide a team of Lifestyle Assistants
• Coordinate activities (internal and external to the facility) to cater for all aspects of our resident’s home environment including the social, religious and cultural requirements of each individual.
• Provide input during resident care assessments to enable individualised development of programs for optimal resident lifestyle outcomes.
• Prepare all required facility communications and have the primary role for organising all individual and facility celebrations (eg: Birthdays, Christmas, etc)
• Maintain accurate records of resident participation in activities and document any observations or concerns.
• Support the admission of new residents to facilities and initial consultations with resident and families.
• Collaborate with clinical staff to incorporate therapeutic, holistic and resident-centric activities into daily routines.
• Develop and maintain strong stakeholder network and rapport with residents, families, facility team members, volunteers and local community groups.
• Manage and document risk for the facility and ensure a commitment to continuous improvements. 

You will offer?

• Certificate III in Leisure and Lifestyle/Health, Diversional Therapy (or similar)
• Minimum 2 years' experience within a similar role
• You will have innate empathy for our residents and be committed to continually improving the quality of care and the social environment provided to them.
• Outstanding approach to client service and providing programs that are innovative and individualised to meet resident requirements.
• Ability to lead and motivate a team to achieve required outcomes.
• Demonstrated understanding and knowledge regarding the AN-ACC framework would be beneficial.
• Excellent communication skills, with strong time management and organisational skill sets
• High level of computing skills.
• A confident and collaborative team player with excellent communication and interpersonal skills that has a passion for resident social and wellness outcomes.
• Ability to manage multiple stakeholders and have a balanced, diplomatic and compassionate approach to sensitive and emotional situations that can arise.
• Ability to ‘think on your feet’
• A fun and positive approach with a creative flare and the ability to light up a room is a big plus!
• Have a valid NDIS Workers Screening Clearance (or ability to apply via How to apply | NDIS). 

Infinite Care’s Employee Benefits;

• FREE mandatory & self-paced training modules throughout your employment.
• Earn extra income via Carefriends employee referral program (*unlimited referrals)
• Earn extra income via weekly shift bidding for extra shifts in your week.
• Dedicated and structured workplace induction plan with an assigned buddy for your initial shifts.
• Ability to cross-skill into hospitality and resident engagement teams.
• Discounted Fitness Passport to access health and wellbeing sessions.
• Ability to span your career across our 17 homes nationally.
• Employee Assistance Program for family, financial and wellbeing support services.
• Discounted retail, fuel and technology items via Employee discounts provider – Flare.

Infinite Care accepts the Ausmed Passport, which is a free, digital certificate for the Australian aged care workforce that recognises their completion of eight, sector-wide, core mandatory training topics.

Our care roles are busy! Alot of bending, lifting, pushing and squatting to perform your duties safely. All candidates will be required to complete an online medical assessment to maintain personal and workplace safety standards.