Service Supervisor

About Us

Hitachi Construction Machinery (Australia) Pty Ltd is a leading manufacturer of construction and mining equipment.

The Opportunity

We currently have an exciting opportunity for a Senior Supervisor - Pilbara Support Team to join our team based in Perth (Forrestdale). Working Monday to Friday, this permanent role will allow you to access OEM training while you build a long term career in a global company. Reporting to the Pilbara Support Coordinator, you will work as part of a team and drive the reliability and availability of the mobile fleet across the region, while keeping an impeccable safety record. You will also:

• Partake in the coordination and supervision of the implementation of Hitachi projects, shut downs, planned maintenance and day to day activities of Hitachi Pilbara Support Technicians
• Provide customer service, dealing with Superintendent level (and others) requesting service assistance and schedule labour, arrange subcontractors, parts and assist with job package assembly accordingly
• Provide Supervision for onsite shuts / projects / annual leave and workshop supervision as required
• Support and coordination of tooling, parts and consumables for projects and site requirements
• Implement job package assembly and ensure all relevant pre work checks, paperwork and assessments are in place and completed before, during and after the job
• Develop and implement strategic plans to improve, performance, equipment reliability and lower maintenance costs

To be successful in this role you will have:

• Relevant Diesel or Mobile Plant Mechanic trade qualifications
• Previous experience in a Supervisory Role with front line operational staff, with an understanding labour recovery principles
• Working knowledge of planning and scheduling with the ability to deliver in tight time frames
• Demonstrated background experience with Hitachi mobile equipment will be highly regarded
• Good communication and customer service skills and the ability to build long term relationships
• Safety focus and abide by site safety processes

Benefits

Work with a global leader and make a big difference in a company that stands in its own right. We are offering:

• $$$ a competitive salary package + the potential to earn bi-annual bonuses
• Rewarding employee benefits on a range of goods and services with exclusive staff discounts
• Ongoing training and opportunities for upskilling with access to the latest technologies
• Supportive management who value your input in finding new and improved ways to achieving success
• Be a part of a leading OEM which genuinely values and ensures everyone is happy and safe at work!