Product Support Representative

About Us

Hitachi Construction Machinery (Australia) Pty Ltd is a leading manufacturer of construction and mining equipment. 

The Opportunity

Based at our Dandenong branch, we are currently seeking a driven and mechanically minded sales professional to join our team as a Product Support Representative. In this role, your day-to-day will involve selling market leading products and services across the Hitachi and Bell product range. 

Your responsibilities will include:

• Establishing and maintaining successful working relationships with customers
• Promotion of the Hitachi range of parts and service solutions to achieve budgeted sales targets
• Identify areas for business growth and develop suitable strategies to generate parts and service sales
• Working to a customer call cycle and actively building parts & service quotes tailored to customers’ needs
• Efficiently liaise with current and potential customer base with accurate reporting of activity, sales, prospects and market activity
• Ensuring that all interactions with customers and internal stakeholders are conducted professionally and all requests are followed up as required

To be successful in this role, you will need:

• Mechanical or Electrical trade qualification within the construction/earthmoving industry is preferred
• Technical understanding of earthmoving & construction equipment is an advantage
• Genuine desire to deliver Hitachi's promise of Total Customer Satisfaction as you develop and maintain positive relationships with customers
• A motivated and ambitious commitment to meet and exceed sales targets
• Self-motivated and the ability to work autonomously
• A current driver’s licence

Hitachi Benefits - What’s in it for you?

• Rewarding Salary Package: Earn up to $120K OTE Package depending on experience (Base + super + commission structure + company car)
• Employee Rewards: Exclusive staff discounts on a range of goods and services through our Employee Orange Benefits Program
• Career: Permanent Full Time Position in a leading OEM with long term job security
• Culture: Supportive management who value your input in finding new and improved ways to achieving success
• Health: Discounted Medibank health insurance policy + EAP to support our employees and their families
• Employee Referral Program: Successfully refer a friend and earn cash!
• Paid Parental Leave Company Policy
• Professional Development: OEM training and opportunities for upskilling with real career progression opportunities

Here at Hitachi, we believe that success comes from the partnership of our market-leading products and the quality of our people. We are an equal opportunity employer, do not discriminate on any basis and wholeheartedly value diversity at our company.

As part of our recruitment process, successful candidates may be required to undergo background checks, including (but not limited to) criminal history record checks and employment medical assessments.