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Client Service Representative

LocationWashington, DC - United States
Work TypeContract/Temp
Positions1 Position
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Job no: 80098-1
Category: Operations

Project Overview: Work with the Wealth Management team to provide advisory support to NT Clients.


Contractor’s Role: The contractor will work as a support member and a front-line relationship manager. This contractor will serve clients with AUM totaling $3 billion and corresponding revenue of $16 million.


Experience Level: Entry


Qualifications:

• Microsoft office suite

• Strong oral and written communication

• Bachelor’s Degree

• Willingness to provide client support over-the phone


Nice to Haves:

• Client Facing Experience- past experience as an account or front-line relationship manager is a great fit

• Candidate who is interested in working in Financial Services- degrees in business, finance, or economics are an added plus


Tasks & Responsibilities:

• Assist with Internal Processing for client payments

• Work with back-office on account-opening

• Responsible for servicing clients and partners by responding to inquiries about the bank's products and services.

• Responds to the inquiries by providing the requested information, or referring the inquiry to the appropriate area for resolution.

• Communicates with clients regarding products and services.

• Researches and resolves inquiries and communicates resolution to appropriate parties.

• Calls clients to assist with wire transfers