Hanrob Heathcote

Animal Attendant (Pet Boarding) - Full time opportunity!

Join Australia’s leading pet care brand and build a rewarding career surrounded by wagging tails and happy paws!

At Hanrob Pet Hotels, we’re passionate pet people delivering health, happiness, and wellbeing to Aussie pet families. With over 40 years of experience and a national presence, we’re the trusted name in pet boarding and daycare. We’re on the lookout for a dedicated, hands-on Animal Attendant to join our friendly Heathcote team in Sydney’s Southern Suburbs. This is a full-time position (Tuesday to Saturday), with Saturday loadings paid.

Why you'll love this role:

No two days are the same! You’ll be cross-trained across all areas of our pet hotel - from caring for our furry guests to greeting their humans at reception. It’s the perfect mix of hands-on animal care, teamwork, and customer connection. You'll have the opportunity to progress your career within our national network.

What you’ll be doing:

• Caring for boarding and daycare pets – feeding, grooming, enrichment
• Frequent cleaning and upkeep of facility to maintain a high level of hygiene and safety
• Health checks and general animal husbandry
• Supervising dogs and managing their behaviours to maintain overall wellbeing and safety
• Providing exercise and enrichment to pets
• Providing friendly service to pet owners
• Creating and distributing media content for our pet owners through videos and photos
• Ensuring accurate record keeping and entering information in our booking systems
• Assisting on reception – booking management, enquiries, payments, retail sales
• Supporting your team to ensure the best outcomes for our furry guests

What we’re looking for:

• Experience working or volunteering with animals (preferred)
• Certificate II/III in Animal Studies or similar (desirable but not essential)
• Availability Tuesday to Saturday and during peak periods (school holidays, Christmas, Easter)
• Physically fit and confident working with pets of all sizes indoors and outdoors
• Friendly, reliable, and team-oriented with great communication skills
• Confident communicators with a friendly, professional approach to customer service
• Reliable, positive team players who enjoy fast-paced, hands-on work
• Ability to work independently and willing to ask for guidance when needed
• Committed to working safely and following instructions, policies and procedures at all times

Why Hanrob?

• Did someone say pets?
• We offer opportunities for career growth and promote from within.
• Extensive training opportunities to further build your skillset.
• Enjoy up to 50% off on shop items and our boarding and daycare services.
• Generous incentive programs for our leaders to earn bonuses based on performance. 
• A structured induction program to set you up to succeed. 
• Employee Assistance Program (EAP) that supports our employees with free confidential counselling services. 
• Work with like-minded people in a fun and exciting business with a well-established reputation and brand. 

How to apply:

Click APPLY now with your resume and a quick cover letter outlining why you're our next pet care superstar. We can’t wait to hear from you!

Shortlisted candidates will be sent an invite to complete a one-way video interview.

We look forward to reviewing your applications!