Liquor Retail Manager

The Grand View Hotel is seeking a dedicated and motivated high performing Retail Manager to lead our detached bottleshop in the charming coastal town, Bowen. If you’re ready to take charge of a dynamic and fast-paced environment, this could be the perfect role for you.

About Us:

Grand View Liquor is located in Bowen, a relaxed coastal town in the Whitsundays, known as the Mango Capital of Australia. Conveniently situated next to Supa IGA, our bottleshop stocks a wide range of beer, wine, spirits, and regularly changing in-store specials.

Grand View Liquor is a busy, community-focused store offering not just great drinks, but also mixers, bar accessories, ice – making us a go-to stop for locals and visitors alike.

The Role:

As the Retail Manager, you’ll be responsible for the day-to-day operations of our detached bottleshop. You’ll lead by example, ensuring exceptional customer service, managing inventory, and driving sales to achieve business goals.

Responsibilities:

• Lead and mentor a team of retail team, fostering a positive work environment.
• Manage daily operations, including inventory control, merchandising, shrinkage and roster scheduling.
• Ensure compliance with all liquor licensing regulations.
• Drive sales and profitability through excellent customer service and strategic planning.
• Monitor and analyse sales performance, implementing improvements where needed.
• Handle customer inquiries and resolve any issues promptly and professionally.

About You:

• Minimum of 2 years management experience in a retail or bottleshop environment.
• Proven experience in the liquor, FMCG or hospitality industry.
• Strong leadership and team management skills.
• Excellent communication and organizational abilities.
• Knowledge of liquor products and Responsible Service of Alcohol (RSA) certification.
• Ability to work flexible hours, including evenings and weekends.
• Strong problem-solving skills and a customer-first mindset.

Why You’ll Love Working with Us:

• Growth Opportunities: We believe in investing in our people. You’ll have ongoing training and development designed to help you grow into a top retail leader.
• Close-Knit Culture: At Grand View Liquor, we’re more than just colleagues—we’re a family. We work hard, support each other, and take pride in our unique community.
• Beautiful Location: Enjoy the perks of living and working in Bowen, with its stunning beaches, relaxed coastal lifestyle, and close-knit community.
• Recognition and Rewards: We celebrate our team’s achievements with regular recognition, incentives, and opportunities for advancement.

Join Our Team:

If you’re looking to take the next step in your retail management career and thrive in a regional setting, we’d love to hear from you!