Duty Manager

Ready to lead in a stunning coastal setting? Step into a hands-on Duty Manager role at the Grand View Hotel, where you’ll drive service excellence and create memorable guest experiences. As one of Bowen’s most iconic venues, the hotel combines historic charm with modern features, making it a go-to destination for dining, drinks, and entertainment.

What You’ll Do:

• Lead with Impact: Oversee daily operations across our vibrant bar, bustling restaurant, and gaming room, ensuring every detail is perfect.
• Inspire Your Team: Motivate, mentor, and develop our passionate staff, fostering a culture of excellence and continuous improvement.
• Elevate Guest Experiences: Be the go-to person for our guests, handling inquiries, resolving issues, and making sure every visit is memorable.
• Drive Success: Manage staffing, scheduling, and inventory, while keeping an eye on budgets and ensuring we’re always operating efficiently.
• Champion Safety and Compliance: Ensure we meet all health, safety, and licensing regulations, keeping our team and guests safe.

What We’re Looking For:

• A proven leader with experience in hospitality management.
• Current QLD RSA, RSG, RMLV, Approved Managers & CLO (or ability to obtain).
• Someone with a positive attitude who thrives in a close-knit, fast-paced environment.
• A team player who is passionate about delivering exceptional guest service.
• Strong communication skills and the ability to solve problems on the go.
• Flexibility to work evenings, weekends, and public holidays.
• Knowledge of hospitality regulations and financial management.

Why You’ll Love Working with Us:

• Growth Opportunities: We believe in investing in our people. You’ll have access to ongoing training and development programs designed to help you grow into a top hospitality leader.
• Close-Knit Culture: At Grand View Hotel, we’re more than just colleagues—we’re a family. We work hard, support each other, and take pride in our unique community.
• Beautiful Location: Enjoy the perks of living and working in Bowen, with its stunning coastal views and access to the Whitsundays.
• Recognition and Rewards: We celebrate our team’s achievements with regular recognition, incentives, and opportunities for advancement.
• Accommodation: Take advantage of discounted offsite accommodation, offering convenience and comfort right where you work.

About Us:

Located in the heart of Bowen on Queensland’s stunning Whitsunday coast, Grand View Hotel is a beloved destination for locals and travellers seeking a mix of relaxation and adventure. With our exceptional service, welcoming atmosphere, and commitment to creating unforgettable experiences, we pride ourselves on fostering a culture of passion, innovation, and teamwork.

Apply now to join our team as a Duty Manager at The Grand View Hotel, Bowen!