Resort Administration Manager

GemLife is one of Australia’s fastest-growing developers of luxury over-50s residential resorts. We're known for our architecturally designed resorts, premium facilities, and exceptional lifestyle experiences. As an ASX listed company, we foster a positive and inclusive culture built on passion, integrity, and respect.

We’re looking for a Resort Administration Manager to become an integral part of our Resort Management team. If you're an administrator extraordinaire with top-tier organisational skills and a passion for customer service, this could be your perfect role.

About the Role:

You’ll manage the day-to-day administrative operations of the resort and acting as a vital communication link with the operational team at GemLife head office.

Your responsibilities will include:

• Overseeing daily resort operations in line with company policies and safety standards
• Assisting with the resale process for homes within the resort (with commission paid for each completed sale)
• Ensuring all common areas are presented to the highest standard
• Communicating professionally and empathetically with residents
• Managing front office duties and general administration tasks
• Using company systems to maintain accurate and up-to-date records

Who You Are:

You’re a highly organised individual who thrives in a fast-paced environment and takes pride in delivering excellence.

You’ll also be:

• Detail-oriented and proficient in Microsoft Excel, Word, and Outlook
• Experienced in administration, ideally in a similar role
• Skilled in customer service, with a friendly and professional communication style
• Confident handling sales or resales processes
• A team player who takes ownership and works collaboratively
• A holder of a current driver’s licence
• Looking for a long-term career in a supportive and growing company

What We Offer:

• Competitive salary package based on your skills and experience
• Commission opportunities on completed resales
• Supportive and engaging team culture
• Opportunities for career progression and professional development

At GemLife, we're more than just a company - we're a community. Join us and be part of something extraordinary!

In your application, please include both a resume and a cover letter. Share why this role appeals to you, how you believe you're the perfect fit for this position, and your salary expectations.