Technical Business Analyst

Technical Business Analyst/Tester | Full-time | Tech-savvy & collaborative

Looking for a role where your communication skills are just as important as your technical know-how?

At GemLife, we’re not just looking for a smart problem-solver — we want someone who’s confident working across teams, explaining complex ideas simply, and driving technology projects that make a real difference.

This role suits a Technical Business Analyst/Tester who thrives in a collaborative environment, particularly someone who knows how to navigate the construction or property space and understands the importance of good documentation, integration, and user-friendly solutions.

What you'll be doing

• Working closely with internal stakeholders to understand needs and translate them into tech solutions
• Taking full ownership of requirements gathering, testing, and continuous improvement initiatives
• Supporting the integration and optimisation of document management systems, Microsoft 365, and other platforms
• Using data to drive smart decisions and implementing AI automation where it adds value
• Providing technical support, training, and documentation to ensure smooth adoption of new tools
• Working with vendors and internal teams to troubleshoot and maintain systems
• Leading with curiosity, insight, and a proactive mindset

What you’ll bring

• Minimum 3 years' experience as a Business Analyst or Technical Analyst in a commercial or construction-related environment
• Excellent communication and facilitation skills — able to translate between technical and non-technical stakeholders
• Experience with SharePoint, SQL Server, Azure IAM, and Microsoft 365
• Proven ability in test planning, TDD, and API development
• Data-savvy, analytical, and confident using data to inform decisions
• Experience with AI-driven automation is a strong plus
• A collaborative approach and a desire to improve systems and how people use them
• Experience with Agile, and a good grasp of cybersecurity best practices

Why join GemLife?

We’re a growing business with a down-to-earth, values-driven culture. Here’s what makes us stand out:

• A high-performing, inclusive team that genuinely works well together
• Opportunities to work across departments and build strong relationships
• We celebrate wins and milestones, big and small — including Harmony Day and R U OK? Day
• A chance to influence and improve real systems used daily in a complex, multi-site environment
• Support for development, growth, and contributing ideas that matter
• Flexibility, great people, and a business that’s always evolving
• Competitive salary + super
• Pathway to permanent employment
• Modern office in Helensvale
• Career progression opportunities in a growing tech function

How to Apply

If this sounds like the opportunity you’ve been looking for, we’d love to hear from you.

Please submit your cover letter and resume, addressed to Nicola, outlining:

• Why you’re the ideal person for this role
• A brief summary of your relevant experience and what excites you about working at GemLife
• Your salary expectations

We’re looking for someone who brings both technical capability and strong communication skills, so let your personality and passion come through.

This role is only open to applicants with full Australian working rights. We are not able to offer sponsorship or consider temporary visa holders for this position.