Accounts Receivable Officer

About Us

The G’day Group comprises three leading Australian tourism brands in Discovery Parks, G’day Parks and loyalty program G’day Rewards. Employing more than 2,500 people Australia-wide, G’day Group has a truly national footprint of over 300 holiday parks, including 95 fully owned and operated parks and Resorts. The largest park network in the country, we’re about authentic Australian holiday experiences and inviting all Aussies to say g’day to more of Australia.

We’re on a journey of growth and evolution to reshape the industry, offering the best customer experience underpinned by the best technology. Each year, we showcase the true Australia to millions of guests and we are the co-custodians of some of the country’s most treasured places; a privilege we don’t take lightly. With eyes on domestic and regional tourism like never before, we are building a passionate, adaptable, high-performance team to create holiday memories that put a smile in every g’day.

Say G’day to a Career You’ll Love!

Ready to bring your Accounts Receivable expertise to a business that’s going places? We’re on the lookout for a driven, detail-focused Accounts Receivable Officer to join our centralised Shared Services team.

If you thrive in a fast-paced environment, enjoy improving processes, and love being part of a collaborative team that keeps a dynamic national business running smoothly — this is your opportunity to shine.

What You’ll Be Doing

You’ll play a pivotal role in maintaining healthy cash flow and supporting our national portfolio by:

• Managing customer accounts and proactively monitoring debtor reports
• Confidently following up outstanding debts and resolving invoice or receipting queries with professionalism and efficiency
• Partnering closely with Finance, Trade, Corporate teams and Park Managers to resolve payment issues and escalations
• Performing accurate reconciliations across AR records, bank statements, and GL entries
• Continuously improving and maintaining procedural documentation
• Contributing to a high-performing, supportive finance team culture

This is more than collections — it’s about building strong internal relationships and driving operational excellence.

What You Bring

• Proven Accounts Receivable experience in a fast-paced, multi-site environment
• Strong knowledge of credit control, collections, and financial analysis
• A sharp analytical mindset with exceptional attention to detail
• Advanced Excel capability and experience with accounting systems (Workday highly regarded)
• Experience with PMS platforms such as RMS or Newbook (desirable)
• Outstanding communication skills and a proactive, solution-focused approach
• The ability to manage competing priorities while maintaining accuracy

Benefits

• Health and Wellbeing – Flexible and hybrid working arrangements / Employee Assistance Program / Discounted private health cover / BeWell Training Program / Free annual flu vaccinations
• Paid Leave Benefits – Parental leave / Volunteer leave / Study leave
• Professional Development – Leadership programs / Support of external training courses / Reimbursement of professional association memberships
• Employee Savings – Discounted accommodation and experience rates / Salary packaging / Discovery partner discounts / Free G’day Rewards membership / Loyalty recognition benefits
• Our ESG Statement

The G’day Group acknowledges the increasing global expectation to demonstrate our approach to Environmental, Social and Governance (ESG) risk factors and sustainability in our daily operations and ongoing decision making. Our five-year ESG strategy is evolving to ensure we are committed to growing with care through supporting our people, giving back to the communities we operate in, and protecting our environment.

Conditions of Employment

Prior to an offer of employment being made, candidates must provide authority for a Federal Police Clearance to disclose any criminal offences or charges. A Driver's Licence is essential.