Loans Administration Officer

Your Organisation

Come and join a collaborative and supportive team that works with purpose to empower its customers to be confident about their financial future. 

Established in 1959, G&C Mutual Bank has grown to be one of Australia’s strongest customer-owned banks. Customer focussed and values-driven, we make responsible, ethical decisions that benefit our customers and the community. Our profits are reinvested to provide better products and services for our customers. 

If that ethos resonates with you, we’d like to hear from you. Experience the G&C Mutual Bank difference – It’s your bank, because you own it.

Your Opportunity

Reporting to the Credit Administration Manager we’re seeking a loans processing candidate to join our small team of loan officers on a contract basis. In this busy and varied role, you will coordinate the end-to-end process from post-approval to settlement and discharges.

Key aspects of the role include:

• Producing loan documentation for a variety of loan types including mortgages, personal loans and credit cards within established service levels
• Understanding of complex applications and having an in-depth understanding of banking credit policies, code of conduct and compliance regulations
• Managing mortgage settlements, discharges and other transactions through PEXA
• Assist in the management of inboxes to ensure that queries are completed within SLA’s
• Conducting title searches, lodging FHOG and Housing Australia applications and coordinating settlements with third parties
• Performing all post settlement maintenance including contract variations and other general administration

Your Profile 

If you’re looking for a role that utilises your strong attention to detail and organisation skills, then this is the one for you! As a customer-focussed organisation, your service oriented attitude and desire to work collaboratively will be welcomed in our small team. Your experience in loans administration, particularly with PEXA, will facilitate your success in this role.

Your Benefits

We value our employees by providing:

• Discounts on financial and lifestyle products (some with qualifying period)
• A paid volunteering day each year
• Access to Employee Assistance Program and other wellbeing benefits

We’ve built a team that values service, teamwork and integrity, to go above and beyond for our members. We have a focus on performance and continuous improvement and work collaboratively to get it right. As a member of the Diversity Council of Australia, we recognise the benefits that diversity brings to our organisation. We strive toward a collaborative culture which capitalises on the diverse skills, backgrounds and experiences of our employees.

You must be a permanent resident or Australian citizen to be considered for this position. Only shortlisted candidates who meet the above criteria will be contacted.