About Us
We’re known for being the country’s most popular rewards program, helping Australian’s get more of what they value beyond the checkout. And through our extended network of partnerships with other nationally recognised brands, we make every day simpler, easier and more rewarding for our members. Plus, we’re also the winner of Canstar Blue's 2023 and 2024 Most Satisfied Customer award for Rewards Programs.
But, we're more than the card you carry around in your wallet or the app on your phone! Our diverse team is located all over Australia, and our incredible office is located right in the heart of Melbourne CBD. Staying true to our flexible working policy and people-centric culture, we ensure all our team members are set up to work remotely across Australia. We are outcomes-focused, and everything we do is aligned with our core principles - Own, Act and Inspire.
Your Team
We've already built a pretty amazing team, but we're not looking for more of the same. Our day-to-day is made stronger when we surround ourselves with people who are different, like you.
Your Role
There is no typical working week at Flybuys. But here are some of the things you will be working on, day-to-day;
- Identify, assess, and mitigate potential risks and issues that are identified through the analysis process.
- Work closely with Product Manager to breakdown the Business priorities into detailed requirements.
- Manage requirements across Platform team and flex squads
- Liase with internal and external stakeholders to capture business requirements and translate them into technical requirements.
- Perform data analysis to make informed decisions by stakeholders.
- Managing stakeholder expectations and ensuring alignment on project goals
- Contributing to the standardization of software development processes.
- Analysing and modelling business processes to identify areas for improvement.
- Working with IT teams to implement solutions, ensuring they meet business needs.
- Participating in the testing and validation of new systems and processes.
- Any other accountability or deliverable as assigned from time to time by management
Your Experience
- Demonstrated experience delivering BA and test artifacts aligned to BABOK and Agile methodologies with 5+ years Business Analysis experience.
- Experience working in data projects or any other technical projects
- Ability to work with dispersed and diverse agile technology teams to deliver continuous value for our customers
- Strong communicator and interpersonal skills, including negotiation and influencing skills.
- Strong analytical skills, proven ability to translate data into actionable insights.
- Working knowledge of SQL and experience working in complex data environments.
- Strong working knowledge of relevant delivery applications i.e. BPM tools, Office suite, Jira / confluence.
- Strong level of flexibility with a strong ability to lead others successfully through cultural, process, system and transformational change.
- Industry certification in Agile and Business Analysis (e.g. SCRUM, SAFe, CBAP).
- Tertiary qualification in Business and/or Information Technology.
- Understanding process modelling techniques and tools to analyse and improve business processes is essential.
- Skills in capturing, documenting, tracking, and managing requirements using tools like JIRA or Confluence.
- Basic programming knowledge (e.g., SQL), database concepts, and understanding of how systems work is beneficial.
- Effective communication is vital for bridging the gap between business stakeholders and technical teams.
- The ability to analyse complex problems, identify root causes, and develop effective solutions is essential.
- The ability to work concurrently on multiple initiatives
- Innovative tendencies and can communicate the value of your ideas.
- A track record of strategic thinking and ability to deliver.
Your Benefits!
We offer our valued team members a stack of exclusive benefits! To name a few...
- Flybuysflex | work from anywhere, measured on outcomes
- Two well-being days per year!
- Volunteer leave
- Ongoing learning & development programs and opportunities
- My Coles and Wesfarmers team member discount card
- Be Well Programs – Mind/Body/Soul
- Quarterly All Team events
- Hybrid social events
- New starter kit merchandise
Be You, With Us. Apply today!
We value ways of working that work for everyone and use our different strengths to make us stronger. We work hard to make sure everyone’s voice is heard and respected equally, regardless of identity, background, position, ability or lifestyle.
It is a condition of employment that successful applicants undergo a National Police Check prior to commencing.
- Published on 28 Jul 2025, 4:21 AM