Customer Service Officer - Ball & Doggett - Signs & Displays

Signs & Display | B2B Print Consumables | NSW

Looking to start in customer service but build your career in sales?

This is an opportunity to join a market‑leading distributor in the sign, display and digital print industry, starting in a B2B Customer Service role with a clear progression into telesales/internal sales for the right person.

This role is only suited to candidates who want to move into sales.

About the Role

You’ll begin in a Customer Service / Sales Support position, learning the products, systems and customers. As your confidence and capability grow, the role will evolve into outbound sales activity and account development.

What You’ll Be Doing

• Process customer orders via phone, email and online systems
• Confirm pricing, stock availability and lead times
• Manage orders end‑to‑end through to delivery
• Handle customer enquiries and problem‑solve efficiently
• Support Sales Executives with quotes and customer requests
• Liaise with inventory, logistics and internal teams
• Maintain accurate CRM and ERP records
• Progress into outbound calls, upselling and account support over time

About You

• Background in customer service or sales (B2B preferred)
• Experience in signs, display, print, manufacturing or distribution ideal (open to other industries)
• Strong communication skills and attention to detail
• Commercial mindset and willingness to learn
• Genuine ambition to build a career in sales
• Comfortable in a fast‑paced, transactional environment

What’s on Offer

• $75,500 + super
• Bonus structure in place
• Full‑time, permanent role
• Clear pathway from customer service into sales
• Supportive team and strong internal training
• Start ASAP

Important

This role is not suited to someone wanting to remain in customer service long‑term. A desire to move into sales is essential.

We are committed to supporting National Reconciliation efforts through the implementation of our Reconciliation Action Plan, fostering respectful relationships and creating meaningful opportunities with Aboriginal and Torres Strait Islander peoples.