Senior Enterprise Account Manager

Esri Malaysia is a multi‐national organization specializing in enterprise software solution for large public sector customers, GLC and corporates in Malaysia. We expanded our business to Malaysia in 1983 and have since developed a loyal customer base leveraging on strong brand recognition, globally proven solution and industry expertise in Malaysia, South Asia and USA. We have largest market share and business growth is promising. Existing pool of resources can provide high quality consultancy services, project implementation and comprehensive customer support and now employs over 200 people in Malaysia.

As we continue to evolve and grow our business, we are looking for new ways to work more efficiently and more effectively. That’s where you come in!

About the Role

We are looking for a Senior Enterprise Account Manager who is client-centric, growth focused, an effective communicator and negotiator, disciplined and a team player to grow relationships with our major clients and achieve profitable sales growth for the Company.

Assigned a portfolio of key clients from an industry sector, the Senior Enterprise Account Manager is responsible for achieving sales targets as part of the Company’s strategic objectives. The Account Manager takes the lead throughout the sales cycle, facilitating teamwork and communication, and ensures that the client’s short- and long-term needs are met.

What you'll do:

• Driving sales results: Working with internal resources to develop account plans and create new leads and sales growth for enterprise customers from the assigned sales sectors.
• Developing customer relationships: To initiate and develop customer relationships and mindshare for Esri Malaysia and its related solutions.

About You

We are on the lookout for an energetic and passionate Senior Enterprise Account Manager to join our dynamic team. The ideal candidate will excel at building and maintaining strong client relationships and be eager to leverage their exceptional communication skills to drive our broader business goals forward. If you are driven, customer-focused, and have a knack for closing deals, we would love to hear from you.

We believe that to be successful in this role you will need:

• 7 to 10 years of working experience in enterprise solution sales with a proven track record.
• Experience working with utility customers is an added advantage.
• Proactive, aggressive and able to work independently.
• Ability to develop & execute key account plans.
• Ability to gain customers’ trust and develop sales leads independently.
• Excellent written and oral communication skills in English and Bahasa Malaysia.
• Ability to handle enterprise sales cycle from lead generation, pipeline management, sales presentation, sales documents handling to large solution tender bidding.
• Willing to work hard and travel.

Why Esri Malaysia

At Esri Malaysia, we foster an inclusive, people-centric environment that values both professional excellence and personal well-being. Joining us, you will be provided with:

• Empowered Flexibility: We offer flexible work arrangements to promote work-life balance. New employees are required to attend their local office full-time for the first three months to ensure a comprehensive onboarding experience before agreeing to a hybrid model.
• Investment in your Growth: Access dedicated training and development programs, allowing you to continuously upskill and grow in your role.
• Career Advancement: We promote internal mobility, and provide clear pathways for career progression, empowering you to navigate and elevate your professional journey.
• Appreciation and Engagement: Enjoy a range of benefits, including Flexi Benefits, Mobile Phone Allowance, Medical & Insurance, Yearly Salary Increment, Referral Spotter Fees, Staff Awards, Engaging Events, and much more.
• Performance Recognition: Enjoy a financially rewarding commission paid quarterly.

For further details or if you have any questions, please contact our Talent Acquisition team by mail at fjaffar@esrimalaysia (Fadhillah).

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