Technical Advisor

Esri Malaysia is a multi‐national organization specializing in enterprise software solution for large public sector customers, GLC and corporates in Malaysia. We expanded our business to Malaysia in 1983 and have since developed a loyal customer base leveraging on strong brand recognition, globally proven solution and industry expertise in Malaysia, South Asia and USA. We have largest market share and business growth is promising. Existing pool of resources can provide high quality consultancy services, project implementation and comprehensive customer support and now employs over 200 people in Malaysia.

As we continue to evolve and grow our business, we are looking for new ways to work more efficiently and more effectively. That’s where you come in!

About the Role

What you'll do:

• Provide advice on GIS strategies, architecture, product selection and release planning.
• Work alongside customers to define and implement their GIS strategic plans, ensuring ArcGIS is leveraged effectively to achieve their goals.
• Preparing for and participating in annual account reviews/roadmap planning.
• Prepare and review the technical workplan that covers the overall vision, objective and requirements, target activities and program allocations on-going with key organizational stakeholders.
• Provide technical guidance and technology update on the ArcGIS platform, including ArcGIS Enterprise, ArcGIS Pro, and relevant extensions, tailored to customer needs.
• Collaborate with customers to develop and implement optimal GIS strategies that align with customer mission objectives.
• Share best practices for ArcGIS implementation, drawing on your experience and knowledge of successful deployments.

About You

We believe that to be successful in this role you will need:

• Bachelor's or Master's degree in GIS, Geography, Computer Science, or a related field.
• Extensive experience – 6 years working with IT, Computer Science or Esri technology, including ArcGIS platform, ArcGIS Online, ArcGIS Enterprise, and related products.
• Excellent communication and interpersonal skills, with the ability to communicate complex technical concepts to non-technical stakeholders.
• Proven experience in strategic planning, architecture design, and project management.
• Strong foundation in GIS/Enterprises concepts, principles, and best practices.
• Excellent analytical and problem-solving skills to address complex customer challenges.
• Ability to work independently and collaboratively in a fast-paced environment, managing multiple projects simultaneously.
• Strong teamwork and collaboration skills to foster productive relationships with customers and internal teams.

Why Esri Malaysia

At Esri Malaysia, we foster an inclusive, people-centric environment that values both professional excellence and personal well-being. Joining us, you will be provided with:

• Empowered Flexibility: We offer flexible work arrangements to promote work-life balance. New employees are required to attend their local office full-time for the first three months to ensure a comprehensive onboarding experience before agreeing to a hybrid model.
• Investment in your Growth: Access dedicated training and development programs, allowing you to continuously upskill and grow in your role.
• Career Advancement: We promote internal mobility, and provide clear pathways for career progression, empowering you to navigate and elevate your professional journey.
• Appreciation and Engagement: Enjoy a range of benefits, including Flexi Benefits, Mobile Phone Allowance, Medical & Insurance, Yearly Salary Increment, Referral Spotter Fees, Staff Awards, Engaging Events, and much more.
• Performance Recognition: Enjoy a financially rewarding profit-sharing bonus.

For further details or if you have any questions, please contact our Talent Acquisition team by mail at fjaffar@esrimalaysia.com.my (Fadhillah).

 We are a 2025 Circle Back Initiative Employer – we commit to respond to every applicant.