Contracting Analyst (Chatham, ON)Hybrid

• 1-Year Contract 
• Hybrid: In-Office (Monday, Tuesday & Thursday), Remote (Wednesday & Friday)
• Location: 50 Keil Drive North, Box 2001, Chatham, Ontario N7M 5M1

At Enbridge, our goal is to be the first-choice energy delivery company in North America and beyond—for customers, communities, investors, regulators and policymakers, and employees. 

To meet that goal, Enbridge is partnering with Raise—a leading recruitment firm that specializes in IT, Technical, and Engineering staffing.  

Together, Raise and Enbridge are building teams that are rising to meet the growing energy needs of North America. If you’re looking for a challenging role that will make the most of your skills while allowing you to make an impact, this is it.  

Enbridge is hiring a Contracting Analyst right now—when you apply, Raise will review your application within 48 hours and contact qualified applicants for interviews.  

Job Overview:

• As a key member of the Large Volume Contracting, Support & Compliance team, the Contracting Analyst is responsible for preparing and managing contracts for the Distribution and Direct Purchase markets.
• This role offers a strong foundation in contract management while providing cross-functional exposure to areas such as Industrial Market Development, Legal, Gas Management, Billing, Accounts Payable, and Regulatory Affairs.
• You will collaborate within a dynamic, innovative, and results-driven team focused on operational excellence and customer satisfaction.

Key Responsibilities:

Customer Inquiries:

• Deliver exceptional customer service by meeting or exceeding corporate customer satisfaction targets.
• Respond promptly to inquiries related to:
• Distribution and Direct Purchase agreements
• Policies and procedures
• Billing and gas management
• Investigate and resolve customer issues using systems such as Enerline, ConTrax, SAP, and other tools.
• Escalate complex or unresolved issues to appropriate departments or management.
• Coordinate with internal teams to ensure timely and accurate resolution.

Contract Management:

• Analyze contract data and prepare accurate and compliant contract packages.
• Manage the full contract lifecycle, including:
• Approval tracking
• Distribution
• Customer receipt and execution
• Maintain organized and secure systems for document storage, retrieval, and record-keeping.
• Document and communicate issues clearly with all stakeholders.
• Identify and resolve system-related challenges within the department.

Process Improvement & System Support

• Identify opportunities to improve efficiency, accuracy, and compliance in processes.
• Participate in planning and executing process enhancements.
• Test system updates and support implementation in alignment with change management practices.

Reporting & Analysis

• Generate and analyze WEBi reports to support contract management activities and decision-making.
• Provide insights and data-driven support for operational inquiries and performance tracking.

QUALIFICATIONS:

Basic/Minimum Qualifications:

• Degree or diploma in Business, Finance, Mathematics, or Economics.
• Minimum of 2 years relevant work experience.
• Strong proficiency in Microsoft Office Suite and familiarity with:
• Databases
• Query tools
• Business systems
• Ability to manage multiple tasks simultaneously with high accuracy under tight deadlines.
• Strong analytical, investigative, and problem-solving skills.
• Ability to quickly learn and apply knowledge of regulated distribution and direct purchase environments.
• Excellent:
• Communication and interpersonal skills
• Time management and organizational skills
• Ability to work independently with minimal supervision and deliver results.

Desired Qualifications:

• Knowledge of:
• Contract administration
• Customer billing systems
• Financial systems
• Experience with tools such as:
• ConTrax, Enerline, SAP CIS, WEBi, Adobe Acrobat, Excel, Word
• Understanding of:
• Large Volume Contract structures and rate models
• Proven customer-facing experience.
• Experience within the natural gas or utilities sector.

Working Condition:

• Occasional overtime may be required during monthly and annual contracting cycles.
• Vacation scheduling is aligned with the monthly contracting cycle.

Please note: Successful applicants will be employees of Raise, working at Enbridge facilities with both Enbridge and contract employees.   

Applying with Raise  

Raise is an established IT and engineering hiring firm with over 60 years’ experience connecting talented candidates with meaningful work. When you apply, you’ll get more than just a chance at a great job—you’ll become part of a vast network of employers that are always changing. 

We value diversity and inclusion and encourage all qualified people to apply. If we can make this easier through accommodation in the recruitment process, please contact us at +1 800-567-9675 or ECTC@raiserecruiting.com

#ENBC