Description: This reflects a senior level IT professional. The primary focus of this role is to provide broad and/or deep senior technical expertise and/or to directly coordinate the work of a small team or provide specialized assistance to a specific issue. The role works independently on complex technical issues, may make significant design or standard practice deviations based on depth and breadth of knowledge. Demonstrates broad business and technical knowledge in resolving problems, project management, identifying opportunities and has a keen awareness of interrelationships with other stakeholders. Communication may be written or verbal and aimed at technical and non‐technical audiences. May involve technical analysis or "making a case" for the expenditure of significant resources. May involve overseeing a small team, however, the core focus of the role is to provide technical expertise versus managing people. Makes responsible decisions not usually subject to technical review on all matters assigned, except those involving large sums of money or long‐range objectives. Related university degree and limited previous experience OR a two year technical diploma. Incumbents typically possess seven or more years of directly related experience.
What You Will Do:
• Operational Support: Deliver advanced technical support for network operations, including 24/7 on-call support for critical network issues.
• Network Design and Implementation: Lead the design, deployment, and optimization of enterprise-scale Cisco LAN, WAN, and Wi-Fi infrastructures.
• New Technology and Infrastructure Development: Develop comprehensive network solutions to meet business requirements, ensuring high availability, security, and scalability.
• Technology Testing and Validation: Conduct thorough testing and validation of new network technology to guarantee performance and reliability.
• Technology Integration: Integrate new technologies into existing network architectures, ensuring seamless connectivity and performance enhancements.
• Technical Leadership: Mentor junior network engineers, fostering a culture of continuous learning and improvement, and provide technical guidance on network initiatives and tasks.
• Problem, Incident and Change Review: Participate in incident review and RCA sessions, and present network changes at CAB and TAB meetings.
• Project Support: Provide support for business projects including Mergers & Acquisitions involving requirement gathering and review and translating requirements into technical network architecture.
• Documentation: Develop and maintain detailed network documentation, including design blueprints, configuration guides, and operational procedures.
• Risk Management: Identify and document network risks, collaborate with risk assessment teams, and implement remediation plans.
• Vendor Management: Manage vendor relationships, including negotiating contracts, and ensuring SLA compliance.
• Cost Optimization: Proactively identify and implement cost-saving measures within the network infrastructure.
Who You Are:
• Bachelor's degree in computer science, networking, or a related field, or equivalent experience.
• Minimum 6 years of demonstrable experience in designing, building, deploying, testing, and supporting enterprise large-scale Cisco LAN/WAN/Wi-Fi infrastructure.
• Proven track record of managing complex network projects from start to finish.
• Excellent problem-solving skills and the ability to troubleshoot complex network issues.
• Strong communication skills, with the ability to explain technical concepts to non-technical stakeholders.
• Experience with service ticketing systems (e.g., ServiceNow) and adherence to ITIL processes.
• Cisco Networking: Expert-level knowledge and hands-on experience with Cisco networking technologies, including routers, switches, firewalls, and wireless access points.
• Advanced Network Protocols: Proficiency in advanced network protocols such as BGP, OSPF, EIGRP, MPLS, VxLAN, Multi-chassis EtherChannel, VPC, VSS, etc.
• Wireless Networks: Extensive experience in designing and managing Cisco wireless networks, ensuring reliable and secure Wi-Fi connectivity.
• Data Center Networking: In-depth understanding of data center network architecture and technologies.
• Network Security: Strong knowledge of network security principles and best practices, including the implementation of Cisco ISE, Radius, and TACACs systems.
• Scripting and Automation: Proficiency in scripting languages such as Python, Bash, or PowerShell for network automation and system integration.
• Infrastructure Management and Monitoring Tools: Experience with network monitoring and management tools such as SolarWinds, Netbox, Splunk, and Cisco Prime.
Preferred:
• Relevant Cisco certifications (e.g., CCNP, CCIE) are highly desirable.
• Versa SD-WAN technologies or other SD-WAN vendor experience.
• Nokia IP Products – specifically Service Aggregation Router (SAR).
Working Conditions:
• 24/7 on-call support once every 5-8 weeks.
• Involves 15% to 20% of travel across Enbridge Offices in the US.
- Published on 25 May 2026, 7:57 PM