Data Analyst - Power BI (North York, ON)Hybrid

• 12-month Contract 
• 500 Consumers Rd, North York, Ontario, CAN M2J 1P8

At Enbridge, our goal is to be the first-choice energy delivery company in North America and beyond—for customers, communities, investors, regulators and policymakers, and employees. 

To meet that goal, Enbridge is partnering with Raise—a leading recruitment firm that specializes in IT, Technical, and Engineering staffing.  

Together, Raise and Enbridge are building teams that are rising to meet the growing energy needs of North America. If you’re looking for a challenging role that will make the most of your skills while allowing you to make an impact, this is it.  

Enbridge is hiring a Data Analyst (Power BI) right now—when you apply, Raise will review your application within 48 hours and contact qualified applicants for interviews.  

Job Overview

We are seeking a Data Analyst (Power BI) to join our Customer Care Analytics team. This role involves supporting the day-to-day execution and maintenance of routine reports, as well as handling ad hoc requests that support Billing, Collections, Call Centre, Digital Channels, and Compliance functions. If you are detail-oriented, organized, and comfortable working with data tools to deliver timely and accurate reports, we’d love to hear from you.

Key Responsibilities

• Prepare and distribute daily, weekly, and monthly reports for Customer Care teams, including metrics related to customer calls, billing, collections, and digital channels.
• Maintain and update existing reporting packages using tools such as Excel, SQL, Python, and Power BI.
• Ensure accuracy and consistency of recurring reports by validating data sources and applying quality checks.
• Respond to ad hoc reporting requests from team leads and business partners.
• Support reporting needs related to digital adoption, call volume reduction, back-office exceptions, and cost-effectiveness.
• Collaborate with IT and business support teams to ensure data availability and resolve reporting issues.

Qualifications

• Post-secondary education in a related field or equivalent experience (1–3 years in reporting or analytics).
• Strong proficiency in Microsoft Excel and familiarity with Power BI, SQL, and Python.
• Comfortable working with large datasets and performing basic data analysis.
• Excellent attention to detail and time management skills.
• Strong communication skills to work effectively with cross-functional teams.
• Experience with SAP Analytics (Business Objects, Crystal Reports) is an asset.
• Valid driver's license and ability to travel as required for the role.

Please note: Successful applicants will be employees of Raise, working at Enbridge facilities with both Enbridge and contract employees.   

Applying with Raise  

Raise is an established IT and engineering hiring firm with over 60 years’ experience connecting talented candidates with meaningful work. When you apply, you’ll get more than just a chance at a great job—you’ll become part of a vast network of employers that are always changing. 

We value diversity and inclusion and encourage all qualified people to apply. If we can make this easier through accommodation in the recruitment process, please contact us at +1 800-567-9675 or ECTC@raiserecruiting.com

#ENBC