Housekeeping Supervisor - Proven Experience Essential

Empire Hospitality is Australia's leading Housekeeping outsourcing company to deluxe hotels.

A great opportunity has become available in a stylish 5 star deluxe hotel in Sydney for highly experienced Housekeeping Supervisors with career goals.

This is an opportunity to make your mark. An exciting opportunity with a long-term career focus has become available for a highly experienced Housekeeping Supervisor with proven experience in a luxury hotel's housekeeping department.

You will bring your extensive experience to the team and assist the Executive Housekeeper with managing the department and contract obligations.

Previous experience in a senior Housekeeping leadership or manager role, or as a Housekeeping Supervisor looking to take the next step in your career is essential.

No two days are the same.

Positions Available:

• 4 Full-time positions
• 4 Part-time positions

You are required to submit a detailed cover letter outlining your experience and why you would be a strong candidate, along with a detailed resume and two professional referees.

Please demonstrate proven experience in the following areas:

• Managing productivity
• Focus on quality and attention to detail
• Housekeeping training
• Brand standards
• Managing performance
• Effective communication
• Working on a rotating roster
• Managing relationships & people

Working with Empire Hospitality is a career, and we are here to support your success through mentoring and ongoing training and development.

RESPONSIBILITIES AND DUTIES:

• Implementation of policies and procedures and training of the team
• Availability on rotating roster including weekends
• Conduct daily rooms and public area inspections, including checking all VIP Rooms
• Work as required on rotating roster with fixed days off
• Check rooms according to hotel standards
• Co-ordinate all staff requirements daily, ensuring sufficient and effective staffing across all department sections while maintaining maximum efficiency
• Create rosters for all housekeeping staff, liaising with hotel management regarding special staffing requirements
• Ensure timely return of rooms
• Handle all staff requests and maintain up-to-date records
• Keep all housekeeping files and staff files current and well-organized
• Assist in preparing productivity reports
• Oversee smooth handling of lost property to ensure all items are properly collated, stored and redistributed
• Conduct checks on all Housekeeping keys to ensure accountability
• Work closely with management team in determining policies and setting department standards
• Assist in stock takes and special projects
• Ensure compliance with Workplace Health and Safety procedures within the department
• Ensure quality procedures are followed and quality standards are maintained
• Maintain working relationships with clients and other relevant parties
• Ensure commercial risks to the Company are minimised
• Participate in and actively support ongoing staff training
• Contribute towards promoting a high company image in our field
• Provide technical and professional skill, knowledge and support to specific assigned projects

Candidates with full Australian work rights and experience in a similar role are essential. Only suitable candidates will be contacted.