This is an on-site position and requires physical presence at the workplace for all rostered shifts.
Housekeeping Supervisor - Brisbane CBD/SYDNEY CBD
Empire Hospitality is Australia's leading Housekeeping outsourcing company to deluxe hotels.
A great opportunity has become available in a stylish 5 star deluxe hotel in Brisbane for highly experienced Housekeeping Supervisors, with Career goals
You will bring your extensive experience to the team and assist the Executive Housekeeper with managing the department and contract obligations.
Previous experience in a Housekeeping Supervisor, or a Coordinator role looking to take the next step in your career.
A minimum of 2 years of housekeeping supervisor experience is required.
Candidates must have previous experience working in 4-5 star hotels.
Applicants must hold previous experience in a Housekeeping Supervisor role.
No two days are the same.
You are required to submit a detailed cover letter outlining your experience and why you would be a strong candidate, along with a detailed resume and two professional referees.
Please demonstrate proven experience in the following areas:
- managing productivity
- focus on quality and attention to detail.
- Housekeeping training
- brand standards
- managing performance
- effective communication
- working on a rotating roster
- managing relationships & people
Working with Empire Hospitality is a career, and we are here to support your success through mentoring and ongoing training and development..
RESPONSIBILITIES AND DUTIES:
- You will be involved with the implementation of policies and procedures and the training of the team.
- You must be available on rotating roster including weekends.
- You will be required to spend a reasonable amount of time per day with rooms and public area inspections, including checking all VIP Rooms.
- Work as required (Rotating roster with fixed days off).
- To check rooms according to standard of the hotel.
- To co-ordinate all staff requirements daily, ensuring sufficient and effective staffing is provided in all sections of the department and that maximum efficiency is being maintained.
- To create a roster for all housekeeping staff, liaising with hotel management regarding special staffing requirements.
- To ensure the timely return of rooms.
- To handle all staff requests and to keep records up to date.
- To keep all housekeeping files and staff files are up to date and in good order.
- Assist to prepare productivity reports
- Oversee the smooth handling of lost property so that all items are collated, stored and redistributed correctly.
- To conduct checks on all Housekeeping keys to ensure that all keys are accounted for.
- To work closely with the management team in determining policies and setting of standards throughout the department.
- Assist in stock takes and special projects.
- To ensure compliance with Workplace Health and Safety procedures within the department.
- To ensure that quality procedures are followed, and quality standards are maintained.
- To maintain working relationships with the clients and other relevant parties.
- To ensure that the commercial risks that our Company is exposed to are minimised.
- To participate in and actively support the on-going staff training of staff.
- To contribute towards promotion of a high company image in our field.
- To provide the technical and professional skill, knowledge and support to specific projects as assigned.
Candidates with Full Australian work rights and experience in a similar role is essential. Only suitable candidates will be contacted.
Candidates must possess any valid work visa permitting employment in Australia.
- Published on 08 May 2026, 5:23 AM